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Terms and Conditions
FOB shipping point.
Our experienced Distribution Centre staff will select the carrier that will provide the most efficient and economical delivery from our warehouse to your door.
Please note that all price quotes are valid for 30 days. All prices are subject to change without notice.
All invoices are due and payable to Nelson within 30 days of the invoice date unless otherwise noted on the invoice or agreed to in writing. You may pay by credit card (VISA/MasterCard), cheque or money order.
Nelson's policy is to identify the charge for the Harmonized/Goods and Service Tax (HST/GST) as a separate single item on each invoice. The tax rate applicable to each item is identified on each line on the invoice.
HST/GST#/T.P.S.: 846117190RT0001 QST #/T.V.Q.: 12 1323 1525 TQ0001
Any Customs/Duties and import fees for shipments outside of Canada are the responsibility of the customer.
PRODUCT STATUS (OLD EDITION/OUT-OF-PRINT/RUN OUT):
The status of a product can affect the length of time in which it can be returned, or possibly preclude it from being returned altogether. See below for a summary of Product Statuses that can affect the ability to return. If you are uncertain about the status of a book, please contact Customer Support. Or, visit our Service Plus website to review titles with OE/OP/RO status.