FAQ

Explore Nelson's complete product offering and shop online. For additional inquiries you can contact Customer Support for pricing information and product availability.

How do I...

How do I purchase books?

You can shop online at school.nelson.com

How do I find the status of my order?

Please contact Customer Support for assistance

How do I return a product?

To view the policies, conditions and instructions on how to return a product to Nelson, please visit our Returns and Claims.

How do I search for a product in the Nelson online catalogue

Explore Nelson's complete product offering and shop online. For additional inquiries you can contact Customer Support for pricing information and product availability.

How do I contact Customer Support?

For Customer Support contact information and department hours, please visit our Customer Support Page.

How do I find my area Nelson sales representative?

To contact your area sales representative, please follow the steps below. If you are still unable to locate your sales representative, please feel free to contact Customer Support.

  • Visit our Rep Locator
  • Choose the applicable division
  • Simply follow the drop down menu options to narrow your search

I am interested in a Career with Nelson

You can visit our Careers Page.

I would like to read about the various Assessment products that Nelson carries.

You can visit our Assessment Website.