Nelson Higher Education

Higher Education

Contemporary Business Reports, 5th Edition

  • Shirley Kuiper
  • Dorinda Clippinger
  • ISBN-10: 1111820856
  • ISBN-13: 9781111820855
  • 544 Pages | Paperback
  • Previous Editions: 2010, 2007, 1999
  • COPYRIGHT: 2013 Published
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About the Product

Contemporary Business Reports, 5th Edition enables readers to master the skills of producing and presenting business reports. This text is a step-by-step guide to creating all types of simple and complex reports, such as trip reports, status reports, feasibility studies, proposals, analytical reports, and more. Starting with writing fundamentals, readers will work through the processes of planning, drafting, revising, editing, and producing a variety of simple reports. Then, the text focuses on mastering techniques for planning and conducting research to address more complex business problems, and ends in a comprehensive analytical report. Throughout, readers learn presentation techniques and skills they can use to communicate orally the information contained in your reports. This edition also includes new content addressing the impact of and use of electronic technology in the reporting process.


  • Visual aids and oral presentations are included early in the learning sequence, enabling you to emphasize that even simple reports often are enhanced by visual aids and may be presented orally.

  • Dilbert cartoons offer light-hearted commentary on the report-writing function in business.

  • Fifty percent of the applications and illustrations are new, enabling instructors who have used previous editions to offer fresh material to their students.

  • Collaborative writing and ethical considerations are integrated throughout the text, ensuring readers confront the importance of working responsibly with others in the contemporary business environment.

  • The book's organization moves from simple to complex. The fundamental skills of writing, illustrating, and orally presenting a report are covered in Chapters 1-9. Chapters 10-16 cover business research and its presentation in a formal report.

  • Both simple and complex reports are described and amply illustrated, providing students with experience in crafting many reports commonly used in business and non-profit organizations.

  • Chapters are structured in a modular format that will allow you to customize your course and present chapters in the order that best suits your needs.

About the Author

Shirley Kuiper

Shirley Kuiper is an Emerita Professor, Moore School of Business, University of South Carolina, Columbia, SC. She holds degrees from the University of Michigan, University of Colorado, and Indiana University. She has taught business communication at high school, community college, university undergraduate, and university graduate levels. Dr. Kuiper's communication publications include articles in journals such as Journal of Business Communication, Business Communication Quarterly, Delta Pi Epsilon Journal, and Office Systems Research Journal. In addition to CONTEMPORARY BUSINESS REPORTS, Dr. Kuiper authored or coauthored four previous editions of this book (under the titles Report Writing with Microcomputer Applications and Contemporary Business Report Writing), multiple editions of EFFECTIVE COMMUNICATION IN BUSINESS, and a basic English training program for insurance employees. Dr. Kuiper has been an active member of the Association for Business Communication for 40 years. The Association honored her with a Distinguished Member award in 1995 and the Meada Gibbs Outstanding Teacher Award in 1997. She also received the Outstanding Service Award from the Moore School of Business in 1999 and the Clarice Brantley Outstanding Service Award from ABCSE in 2011.

Dorinda Clippinger

DR. DORINDA CLIPPINGER earned business education degrees from Shippensburg University of Pennsylvania and Indiana University in Bloomington; taught in Western Kentucky University's Business Administration College; and developed and managed projects at South-Western Publishing Co. before founding Penworthy Learning Systems, a consultancy for instructional materials publishers. As a Lecturer in Management, Darla Moore School of Business, University of South Carolina (1999-2010), she taught professional communication, including report writing and presentation.

Table of Contents

1. Report Characteristics.
2. Planning the Report.
3. Writing the Report.
4. Writing Style and Lapses.
5. Illustrating the Report.
6. Formatting the Report.
7. Writing Routine Reports.
8. Writing Nonroutine Reports.
9. Planning and Delivering an Oral Report.
10. Planning Research.
11. Selecting Data Sources.
12. Using Primary Data Sources.
13. Using Secondary Data Sources.
14. Documenting Data Sources.
15. Analyzing Data for Complex Reports.
16. Writing Business Research Reports.

New to this edition

  • New sections have been added to each chapter addressing the impact of and/or use of electronic technology in the reporting process.
  • New and updated example illustrations and applications throughout.
  • Two online chapters provide coverage of employee manuals, instructions, and procedures (Chapter 17) and business plans (Chapter 18) adding dimensions not included in many basic business communication texts.


All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

Online Instructor's Manual  (ISBN-10: 1133435017 | ISBN-13: 9781133435013)
Online Test Bank  (ISBN-10: 1133435025 | ISBN-13: 9781133435020)