Nelson is Canada's leading educational publisher providing innovative products and solutions for learners of all ages. Nelson values and respects the lifelong learning continuum and dedicates its business efforts to the diverse learning needs of students and educators alike.
Nelson is active in Canada’s K-12, Higher Education, Professional Learning, Business, Industry, and Government markets. Our success now and in the future is based on our strong partnerships and ongoing relationships with educators across the country. Together, we are making a positive difference in the lives of Canadians by producing the highest quality educational products and services.
President & Chief Executive Officer
Steve Brown has made his mark in Canada and Internationally by leading organizations through digital transformation. His career spans a diverse mix of industry and technology experience from multi-media entertainment, logistics services, automotive, and now to learning solutions.
Since joining NELSON in September 2016, Steve has transformed the vision for this 104-year-old company by reimagining the role and purpose of a publisher in 2017 and beyond. Introducing a matrix driven view to the management culture, and unifying a K20 student-centric business division is at the core of this shift to a cohesive customer focused structure. He has reframed the organization's digital competency by instituting a technology department comprised of some the world's best and brightest talent based in Silicon Beach California. Additionally, over the past 12 months the company has engaged in various M&A activities, including the acquisition of one of its largest competitors, as well as signing numerous agency and partnership deals to ensure NELSON offers a world class portfolio of learning solution and for all its markets.
Steve's passion and commitment to transforming education, and the student learning experience, continues to fuel the innovation pipeline at NELSON.
Executive Vice President & Managing Director, K–20
Jessica Mosher is the Executive Vice President and Managing Director for the School and Higher Education Divisions. She is a veteran of the educational publishing world, with experience designing and executing growth strategies for divisions in both Canada and the US. Jessica started her career with Nelson 20 years ago. She spent 16 years with Pearson, where she established a track record of market and financial success, leading various divisions in the transition from print to digital, and discovering new market opportunities. Jessica is recognized for cultivating high-performance teams, she is passionate about her people and maximizing potential, and encourages a relentless focus on the customer. Jessica is a founding board member of ForGirlSake, a non-profit organization focused on improving the lives of girls through education.
Executive Vice President, Operations
David Ashton is a customer focused and performance driven leader with extensive domestic & international success in building, growing and transforming commercial operations across multiple industries. Leveraging a career of business unit & functional leadership roles within both vertically integrated manufacturing, distribution and service related industries, he is defined by a significant focus on the client, operational excellence and innovation as key business & competitive differentiators.
Senior Vice President, People and Engagement
Jessica Phinn is the Senior Vice President of People and Engagement and Chief Privacy Officer. Ms. Phinn joined Nelson in 2012 and is accountable for overseeing workforce strategy, organizational and performance development, HR services delivery and compliance, and governance regulations within the organization. Ms. Phinn is a bilingual certified human resources leader (CHRL) with over 12 years of experience in the private sector, previously with the Consumer Packaged Goods and Retail and Manufacturing industries, and most recently as a sole proprietor. Ms. Phinn's experience included providing HR direction for Cott Beverages Canada, Pepsi Bottling Group, and Loblaw Companies Limited.
Senior Vice President, Digital Strategy & Technology
Ben Higgins is the Senior Vice President of Digital Strategy and Technology. Ben joined Nelson in February 2017 to help lead Nelson's digital transformation across all aspects of the business by putting the needs of the students, teachers, and administrators at the centre of product design. He has a passion for leveraging technology to empower teacher practice and to improve student outcomes.
Ben has a proven track record of leading businesses across multiple industries in North America, Europe, and Asia. Starting his career in China, Ben set up and managed several factories providing interior car components for the major automotive manufacturers. He then went on to build an investment consultancy based in Shanghai focusing on outbound investments into Australia, the United Kingdom, and the United States. After moving back to North America, Ben shifted his focus to developing technology and became the head of strategy and sales for a multinational media company serving the world’s largest entertainment clients. More recently before joining Nelson, Ben was the Managing Director of pan American digital marketing and technology company based in Los Angeles. He is a business graduate from McGill University in Montreal, Canada and is a Mandarin speaker.
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Nelson is committed to providing goods and services in a way that respects the dignity and independence of all persons, ensuring that everyone has equal access to people, places, and opportunities.
To request electronic files for a student with a verified disability, please complete the online request form.
Feedback regarding the way Nelson provides goods and services to people with disabilities can be made in person, by telephone at 416-288-2797, or through email at firstname.lastname@example.org.
We proudly acknowledge that sustainable success is achievable when we operate with integrity and in a manner that respects our customers, employees, communities, and the environment. Corporate Social Responsibility is no longer a concept. It has evolved into a Corporate principle within Canada and around the globe.
We believe that Corporate Social Responsibility provides us the opportunity and privilege to build and sustain stronger relationships with our stakeholders by shifting our focus on how we approach, plan, and fulfill our social, economic, environmental, and ethical responsibilities. Nelson’s commitment to Corporate Social Responsibility is linked to the Company’s core values and is the foundation upon which we measure our success.
Committed to excellence
We believe that performing to the highest standards on behalf of learners, employees, and owners is fundamental to our identity as an organization.
People working together
We believe that our greatest potential can only be achieved in a collaborative environment of common purpose and shared success.
We believe that challenging the status quo in a changing world demands innovative thinking and a dedication to growth.
We invite you to review how Nelson integrates the guiding principles of Business Integrity, Environmental Sustainability, and Community & Employee Participation into our day-to-day business activities.
Nelson is committed to maintaining the highest standards of integrity and corporate governance practices in order to sustain excellence in its daily operations, and to promote confidence in our governance systems. As a collective body, we are dedicated to meet employee, customer, and shareholder expectations on economic, environmental, social, and governance performance. Areas of focus include business ethics and transparency, stakeholder and employee relations, customers and supplier relations, and sustainable development.
We value and nurture our talent and work very hard to bring out the very best in our people through personal and professional development and through the creation and implementation of programs and initiatives that demonstrate and support corporate social responsibility standards. We engage our employees in all aspects of our business through continuous improvements and implementation of best business practices.
From 2012 to 2014, Nelson was proudly named one of the Top 50 Employers in the GTA. All our internal and external stakeholders are asked to acknowledge compliance with the Company’s Business Code of Conduct & Ethics. We recognize that our customers want to do business with a company they can trust. When trust is at the core of a company, it is easy to recognize. With 100 years of educational experience, we are truly proud of our Canadian heritage, and earning our customers’ trust is something we highly value and respect. Our customers have been and remain our focus as we continue to leverage and build business relationships and partnerships across all levels of the education spectrum.
Environmental responsibilities are an integral part of Nelson’s daily business activity. All employees are responsible and accountable for contributing to a safe working environment, for fostering safe working attitudes, and for operating in an environmentally responsible manner.
Nelson provides a safe and healthy working environment, and will not compromise the health and safety of any individual. Our goal is to have no accidents and mitigate impacts on the environment by working with our stakeholders, peers, and others to promote responsible environmental practices and continuous improvement. We are committed to minimizing our environmental footprint by offering innovative educational solutions and by conducting day-to-day business in an environmentally responsible manner. Nelson recycles 100% of its internal paper consumption and is actively involved in aligning its paper purchasing activities for consumer products with environmental certification standards. Both post-consumer content and source manufacturing practices by paper mills are considered in all of our paper purchasing decisions. We are also directing our print suppliers to use FSC (Forest Stewardship Council) certified paper. The FSC label identifies products that come from a sustainable, environmentally conscious, and socially responsible source.
For more information on the FSC certification program, please visit http://www.fsccanada.org/
Hanna Paper Fibres Ltd. is a leading company in the paper recycling industry across Canada and the United States. For the third year in a row, Nelson has been awarded a Certificate of Achievement for our role in the preservation of our Planet’s diminishing resources.
We recycle all of our waste paper, bottles, cans, and toner cartridges. In fact, as of June 2014, Nelson’s Head Office stopped the sale of water in disposable plastic bottles in an effort to reduce this type of waste. This has saved us from filling approximately 5 garbage trucks a year! Also, in one year, Nelson recycled enough paper to save 19,266 trees and has printed 45 titles on recycled paper. That is 660,392 lbs of recycled material, or roughly the same weight as 44 elephants! The energy saved during the manufacturing process is enough to power 7 homes for a year. We also used 355,697 fewer gallons of water and produced 108,504 lbs less carbon dioxide.
Nelson actively participates in the community through corporate donations and by encouraging employee participation in activities that improve the communities in which we work and live. As a business, we take our social responsibilities seriously. We understand and appreciate the impact of our activities on our customers, suppliers, employees, communities, and the environment. We work very closely with employees, their families, the local community, and society at large to improve their quality of life.
We believe that positive experiences for employees translate into positive experiences for our community. The Company encourages employees to support their local communities and not-for-profit organizations through their volunteer activities. To aid in these activities, Nelson provides employees with paid Volunteer Leave each calendar year to donate their time, talent, and energy to community and/or fundraising events.
In September 2009, our company committed to a partnership with Free the Children (freethechildren.com). Founded by Craig Kielburger, Free the Children is the world’s largest network of children helping children through education, with more than one million youth involved in education and development programs in 45 nations. This organization is committed to improving the quality of life in third-world countries through the education of children.
Nelson shares the same passion for education and children, and we feel that this partnership marries our compatible values and sense of purpose. Nelson is absolutely thrilled and proud to be associated with Free the Children. Our partnership includes Corporate Sponsorship of “We Day” in Toronto, Calgary, Winnipeg, Halifax, and Vancouver; inclusion in Free the Children’s “Adopt a Village Program” and exploration of co-publishing opportunities for Canadian school children.
Nelson is a proud supporter of Second Harvest, a Toronto-based charitable organization dedicated to hunger relief for those in need (secondharvest.ca). Throughout the year, our employees contribute and participate in many fundraising events, and all money raised is donated to this very important cause. Nelson is proud to be one of the top ten contributing companies in the GTA to the Second Harvest Lunch Money Day Program—our collective donations provided more than 10,000 nutritious meals to individuals and families in need.
For over 10 years, Nelson employees have very eagerly contributed to the Company’s annual Adopt-a-Family Campaign. This program supports our local outreach centre, the Birchmount Bluffs, in support of local families in need and families new to Canada. Employees anonymously “adopt families” and purchase requested and required items, fill food and clothes hampers beyond capacity, and provide financial donations which, in turn, are used to purchase food vouchers for every family. What began as a community event in support of one local family has, in a very short period of time, grown into an event that has employees engaged for over two months of the year to ensure deliveries in time for the holiday season. In 2014, our employees overwhelmingly supported 20 families comprising of 63 family members!
In addition to our adopted family program each year, Nelson employees donate gently-used items of clothing that our community outreach centre distributes to other needy families throughout the winter season.
If you're looking for opportunities to grow and be supported in your learning and development, and you want to develop quality and innovative educational products — Nelson is the company for you. Click here to see our current career opportunities.
There are many reasons to join Nelson, including unique career paths, advancement opportunities, great training programs, and professional development. We value our people and know how important it is to have a healthy work–life balance. It’s also important to find a company that offers you a place to grow and make a difference. Nelson is that company, whether you’re starting your career or are a seasoned professional.
When you join Nelson, you’ll find an amazing group of people who work together, are committed to excellence, and are dedicated to providing our customers with customized solutions through great products and services. Click here to find out what makes us one of 2020 Greater Toronto’s top employers.
Work and Life
At Nelson, you’ll be impressed with the team-driven environment and collegial atmosphere. The success of our business is based on having smart, dedicated people committed to excellence and developing innovative products and services. Join our team and share your enthusiasm, ideas, and passion!
Nelson fosters an environment where productivity and camaraderie go hand in hand. We also recognize that you have a life outside your job and support a work–life balance by offering:
Learning and Development
Our strong commitment to recognizing excellence is reflected in our policy to promote from within the organization. As Educational Publishers, we value lifelong learning. We provide our employees with many opportunities to continue their learning through various training initiatives:
Education is a lifelong pursuit. The business units within our company reflect the world we live in. As we continue to grow and develop, we search for talented, ambitious people to join our teams in the following areas:
As the largest Canadian owned and operated K-12 publisher, the School Division is a leading provider of teaching and learning solutions in the industry. We have worked to earn the confidence of Canadian educators, students, and parents. Our exceptional team of sales, marketing, and editorial professionals collaborate with educators, students, ministries, and industry experts to create and promote educational resources. We involve our customers in the development of learning solutions, investing in outstanding and dedicated people, and encouraging innovative and creative solutions to real issues.
Nelson’s Higher Education Division is a leading provider of post-secondary teaching and learning solutions. Our exceptional team of sales, marketing, and editorial professionals collaborate with educators, students, and industry experts to create and promote innovative educational resources through multiple channels. A highly collaborative team environment inspires internal and external customers to excellence.
Finance and Information Technology
A career in the Finance and Information Technology department means you could work in Accounting, Planning, or Information Technology. The Planning and Accounting departments are responsible for budgeting, forecasting, financial reporting, and internal control processes, and also plays an important role in all acquisitions. Our IT department is divided into Applications and Operations. The Computer Operations group provides the infrastructure for computer, telephone, and voice communication use. The Computer Applications group translates specific business requirements into practical applications through defined system analysis methodologies and system development processes.
The Operations Division is comprised of the Customer Support, Supply Chain Management, and Facilities Management functions. Leading performance in terms of order cycle time, accuracy, and call answer rate is the result of a continuous-improvement approach. The Supply Chain Management division consists of Distribution, Transportation, and Agency Inventory Service departments. Facilities Management is responsible for ensuring the working environment is productive, and that workplace safety standards are maintained in accordance with workplace and legislative requirements.
Media Production Services
The Media Production Services division is actively involved in the day-to-day publishing efforts of the business units. The division is comprised of the following functional areas: Premedia, Manufacturing, Technology, Rights Acquisition & Policy, and Content & Media Production.
People and Engagement
People and Engagement supports the organization’s strategic initiatives through the acquisition, retention, development, and succession of its greatest resources—its employees. This area fosters corporate communications, teamwork and innovation, and applies knowledge, skills, and values to support all divisions and functions across the organization. People and Engagment pushes the limits in search of emerging HR trends and best practices to impact the business on every level.
Click below to search for current job openings at Nelson:
We understand that talented people are in high demand, which is why we offer competitive salaries and benefits to ensure we attract, reward, and retain the best.
At Nelson your total compensation includes base pay, incentive plan, and benefits program. Your base pay is determined by a number of factors, which include what you bring to your position. The incentive program is available to all permanent employees and is based on parameters relating to company performance. All our employees are offered:
Other Benefits include:
1120 Birchmount Road
Toronto ON M1K 5G4
Tel: 416 752 9100 or 1 800 268 2222
Fax: 416 752 9646