Exclusions from privacy protection:
Note to Children
Nelson Education Ltd. encourages parents and teachers to spend time with children and to monitor their online activities. Please protect your child's privacy by instructing them to never provide Personal Information on this website or any other, or within any software registration process, without your permission.
Purposes for Collection and Use of Personal Information:
i) Nelson Education Ltd. may collect and use Personal Information submitted by teachers and students relating to educational assignments, home work and tests associated with the educational programs used by the teachers and/or students. The Personal Information collected may include student name, student ID, answers, responses and other information submitted as well as marks and progress.
ii) Nelson Education Ltd. may from time to time use an Individual's Personal Information to contact the Individual about changes, enhancements or similar notices related to Nelson Education Ltd.'s products and services;
iii) if an Individual indicated that he/she was interested in receiving offers or information from Nelson Education Ltd. or certain of our selected sponsors or advertisers, Nelson Education Ltd. may send the Individual materials about products and services that Nelson Education Ltd. feels may be of interest to the Individual;
iv) if an Individual enters a contest or other promotion or applies for a scholarship offered on a Nelson Education Ltd. website or by Nelson Education Ltd., Nelson Education Ltd. may, under the rules of the promotion or applicable terms and conditions, use the Individual's name and certain other information to administer the promotion or scholarship, such as contacting, announcing and promoting the winners of the promotion or the scholarship recipients;
v) if an Individual applies for a position with Nelson Education Ltd., Nelson Education Ltd. will collect Personal Information contained in and generated in relation to the Individual's application, in order to evaluate the Individual's application and assess whether to offer the Individual employment, which information is kept for a reasonable period of time, and may include Personal Information collected from Third Parties acting as references for the Individual.
If and when we communicate with Individuals using electronic means, such Individuals can opt out of receiving such messages by following the unsubscribe link included at the bottom of such communications or by contacting the Chief Privacy Officer - Jessica Phinn , Vice President, People and Engagement, Nelson Education Ltd., 1120 Birchmount Road, Toronto, ON, M1K 5G4. Any questions or concerns with respect to communications from Nelson Education Ltd. may be addressed to such Chief Privacy Officer.
Purposes for Disclosure of Personal Information and Transfer of
Nelson Education Ltd. may offer educational programs and services in conjunction with a third-party educational content partner. For example, Nelson Education Ltd. may offer programs and services in conjunction with Cengage Learning. In that instance, Nelson Education Ltd. may disclose and share Personal Information with such third-party educational content partners that is reasonably necessary to provide the educational programs and services requested.
From time to time, we may be required to provide Personal Information in response to a court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain Personal Information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves.
You also understand that Nelson Education Ltd. may use your Personal
Information and disclose your Personal Information to Third Parties in
connection with the proposed or actual
Nelson Education Ltd. may disclose Personal Information to third parties pursuant to and in accordance with the terms of agreements between Individuals and Nelson Education Ltd. To the extent there are terms in agreements governing the handling of Personal Information, such terms apply in addition to the terms set out herein.
Nelson Education Ltd. sometimes transfers Personal Information to others, including to affiliated entities or unrelated companies ("service providers"), that carry out certain functions on our behalf, such as order fulfillment, data processing, accounting and administrative services, customer service and information technology services including, without limitation, hosting and data storage services. In those cases, we require those service providers not to use or disclose Individuals' Personal Information for any purpose other than as directed by Nelson Education Ltd.
i) write to the Chief Privacy Officer - Jessica Phinn, Vice President, People and Engagement, Nelson Education Ltd., 1120 Birchmount Road, Toronto, ON, M1K 5G4; or
ii) provide information to Nelson Education Ltd. through the form on its Internet Privacy page.
Refusing or withdrawing Consent:
Internet Protocol Address (IP Address)
Tracking pixels consisting of a clear gif (also known as web beacons) are used in combination with cookies to help Site operators understand how visitors interact with their websites. A clear gif is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site. The use of a clear gif allows the Site to measure the actions of the visitor opening the page that contains the clear gif. Nelson may use clear gifs on this Site, in our e-mails, or in our advertisements on other web sites. Nelson utilizes clear gifs to measure visitor behavior, to help us improve visitor experience, and to manage site content.
Nelson uses analytics technology to obtain information to improve the usefulness of the Site. We measure and analyze non-identifying, aggregate usage, and volume statistical information from Site visitors in order to administer the Site, and to constantly improve the quality of our service and site performance. Information gathered may include, but is not limited to, the following: the activity of the Site visitor's browser when the visitor is viewing the Site; the site path of visitors; general information regarding the visitor's internet service provider and host, and the time visitors come to the Site. Please note that this is not personal information, only general summaries of our visitors' usage of the Site.
Links To Other Sites And Advertisements
Links from Third Party Portals and Sites
Certain Nelson Education Ltd. services may be co-branded and offered in conjunction with another company. If a user registers for or uses such services, both Nelson Education Ltd. and the other company may receive information collected in conjunction with the co-branded services.
Questions or Queries
The Chief Privacy Officer is Jessica Phinn, Vice President, People and Engagement, and can be contacted at 1120 Birchmount Road, Toronto, Ontario, M1K 5G4, (416) 750-6668 or by fax at (416) 750-3880, or by email at email@example.com.
collection - the act of gathering, acquiring, recording or obtaining Personal Information from any source, including Third Parties, by any means.
consent - voluntary agreement by an informed Individual with respect to the collection, use and disclosure of Personal Information for defined purposes. Consent can be either express or implied and can be provided directly by the Individual or by an authorized representative. Express consent can be given orally, electronically or in writing but is always unequivocal and does not require any inference on the part of Nelson Education Ltd. Implied consent is consent that can reasonably be inferred from an Individual's action or inaction.
disclosure - making Personal Information available to a Third Party.
Individual - an individual who: a) corresponds with Nelson Education Ltd., including complaints and including applications for employment; b) enters a contest sponsored by Nelson Education Ltd.; c) uses, or applies to use, the products or services of Nelson Education Ltd.; d) viewers, readers, subscribers, advertisers and Internet users who are exposed to the media content of Nelson Education Ltd. and about whom Nelson Education Ltd. collects Personal Information.
Personal Information - information that can identify an Individual directly or indirectly or through other reasonably available means, provided that Personal Information shall not include: a) business-contact information, such as the name, title or business address or telephone number of an employee of an organization (when such information is used for business purposes); b) information collected, used or disclosed in the course of journalistic, literary or artistic activities; c) aggregate information that cannot be associated with a specific person, such as demographic statistics about Nelson Education Ltd. customers, or number of visitors and average time spent on a website; or d) information that is determined not to be Personal Information pursuant to applicable privacy legislation.
Third Party - a person other than an Individual or his agent, or an organization other than Nelson Education Ltd.
use - the treatment, handling, and management of Personal Information by Nelson Education Ltd.
Privacy Principles Described
1.3 Nelson Education Ltd. is responsible for Personal Information in its possession or control, including information that has been transferred to a Third Party for processing. Nelson Education Ltd. shall use appropriate means to provide a comparable level of protection while information is being processed by a Third Party (see Principle 7).
Principle 2 - Identifying Purposes for Collection of Personal
2.2 Upon request, persons collecting Personal Information shall explain these identified purposes or refer the Individual to a designated person within Nelson Education Ltd. who shall explain the purposes.
2.3 Unless permitted or required by law, Nelson Education Ltd. shall not use or disclose, for any new purpose, Personal Information that has been collected without first identifying the new purpose and obtaining the consent of the Individual.
Principle 3 - Obtaining Consent for Collection, Use or Disclosure of
3.2 In obtaining consent, Nelson Education Ltd. shall use reasonable efforts to ensure that an Individual is advised of the identified purposes for which Personal Information will be used or disclosed. Purposes shall be stated in a manner that can be reasonably understood by the Individual.
3.3 Where Personal Information is required for the supply of a product or service requested or agreed to by the Individual, Nelson Education Ltd. will not be able to supply the product or service unless the Individual has consented to the collection, use or disclosure of Personal Information for such identified purpose.
3.4 In determining the appropriate form of consent, Nelson Education Ltd. shall take into account the sensitivity of the Personal Information and the reasonable expectations of the Individuals.
3.6 An Individual may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. An Individual may contact Nelson Education Ltd. for more information regarding the implications of withdrawing consent.
3.7 In certain circumstances Personal Information can be collected, used or disclosed without the knowledge and consent of the Individual. For example, Nelson Education Ltd. may collect or use Personal Information without knowledge or consent if it is clearly in the interests of the Individual and consent cannot be obtained in a timely way. Nelson Education Ltd. may also collect, use or disclose Personal Information without knowledge or consent if seeking the consent of the Individual might defeat the purpose of collecting the information such as in the investigation of a breach of an agreement or a contravention of a federal or provincial law.
Nelson Education Ltd. may also use or disclose Personal Information without knowledge or consent in the case of an emergency where the life, health or security of an individual or property is threatened.
Nelson Education Ltd. may disclose Personal Information without knowledge or consent to collect a debt, to comply with a subpoena, warrant or other court order, or as may be otherwise related to the legal or regulatory requirements described herein.
Nelson Education Ltd. may disclose Personal Information without the consent of the Individuals in other instances which are permitted or required by law.
Principle 4 - Limiting Collection of Personal Information
4.1 Nelson Education Ltd. collects Personal Information primarily from Individuals.
4.2 Nelson Education Ltd. may also collect Personal Information from other sources including credit bureaus (only to the extent that credit is being extended to an Individual), employers or personal references, or other Third Parties that represent that they have the right to disclose the information.
Principle 5 - Limiting Use and Disclosure of Personal Information
Nelson Education Ltd. may disclose Personal Information to Third Parties pursuant to and in accordance with the terms of agreements between the Individual and Nelson Education Ltd. To the extent there are terms in agreements governing the handling of Personal Information, such terms apply in addition to the terms set forth herein.
5.2 Only those employees of Nelson Education Ltd. who require access for business reasons, or whose duties reasonably so require, or properly designated representatives of Nelson Education Ltd., are granted access to Personal Information about Individuals.
5.3 Depending on the circumstances, where Personal Information has been used to make a decision about an Individual, Nelson Education Ltd. shall retain, for a period of time that is reasonably sufficient to allow for access by the Individual, either the actual information or the rationale for making the decision.
5.4 Nelson Education Ltd. shall make all reasonable effort to delete or destroy Personal Information that is no longer reasonably necessary; however, Personal Information that has been stored and backed-up electronically or is unreasonably inseparable from other information may not be fully deleted.
Principle 6 - Accuracy of Personal Information
6.1 Nelson Education Ltd. shall make reasonable efforts to ensure that Personal Information used by Nelson Education Ltd. is sufficiently accurate, complete and up-to-date to minimize the possibility that inappropriate information may be used to make a decision about an Individual.
6.2 Nelson Education Ltd. shall update Personal Information about Individuals as and when reasonably necessary to fulfill the identified purposes or upon notification by the Individual.
Principle 7 - Security Safeguards
7.1 Nelson Education Ltd. shall protect Personal Information against such risks as loss or theft, unauthorized access, disclosure, copying, use, modification or destruction, through reasonable security measures.
7.2 Nelson Education Ltd. shall protect Personal Information disclosed to Third Parties by contractual agreements stipulating the confidentiality of the information and the purposes for which it is to be used.
7.3 All employees of Nelson Education Ltd. with access to Personal Information shall be required as a condition of employment to respect the confidentiality of Personal Information.
8.2 Nelson Education Ltd. shall make available information to help Individuals exercise choices regarding the use of their Personal Information.
Principle 9 - Access to Personal Information
9.1 Upon request, Nelson Education Ltd. shall afford to an Individual a reasonable opportunity to review the Personal Information in the Individual's file. Personal Information shall be provided in understandable form within a reasonable time and at minimal or no cost to the Individual.
9.2 In certain situations, Nelson Education Ltd. may not be able to provide access to all of the Personal Information that they hold about an Individual. For example, Nelson Education Ltd. may not provide access to information if doing so would likely reveal Personal Information about a Third Party or could reasonably be expected to threaten the life or security of another person. Also, Nelson Education Ltd. may not provide access to information if disclosure would reveal confidential commercial information, if the information is protected by solicitor-client privilege, if the information was generated in the course of a formal dispute resolution process, or if the information was collected in relation to the investigation of a breach of an agreement or a contravention of a federal or provincial law. If access to Personal Information cannot be provided, Nelson Education Ltd. shall provide the reasons for denying access upon request.
9.3 Upon request, Nelson Education Ltd. shall provide an account of the use and disclosure of Personal Information and, where reasonably possible, shall state the source of the information. In providing an account of disclosure, Nelson Education Ltd. shall provide a list of organizations to which it may have disclosed Personal Information about the Individual when it is not possible to provide an actual list.
9.4 In order to safeguard Personal Information, an Individual may be required to provide sufficient identification information to permit Nelson Education Ltd. to account for the existence, use and disclosure of Personal Information and to authorize access to the Individual's file. Any such information shall be used only for this purpose.
9.5 Nelson Education Ltd. shall promptly correct or complete any Personal Information found to be inaccurate or incomplete. Any unresolved differences as to accuracy or completeness shall be noted in the Individual's file. Where appropriate, Nelson Education Ltd. shall transmit to Third Parties having access to the Personal Information in question any amended information or the existence of any unresolved differences.
9.6 An Individual can obtain information or seek access to his or her Personal Information by contacting a designated representative at Nelson Education Ltd. principal office.
Principle 10 - Challenging Compliance
10.1 Nelson Education Ltd. shall maintain procedures for addressing and
responding to all inquiries or complaints from Individuals about Nelson
Education Ltd.'s handling of their Personal Information. If any Individual
at any time has any questions or concerns about
10.2 Nelson Education Ltd. shall inform Individuals about the existence of
10.3 The person or persons accountable for compliance with the Privacy
Policy may seek
10.4 Nelson Education Ltd. shall investigate all complaints concerning
compliance with the
Please be advised that the revised Terms/Policy go into effect October 12, 2017
Last updated September 12, 2017