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Nelson Education >  Technical Support Contacts for your Nelson and Cengage products

Technical Support Contacts for your Nelson and Cengage products

If you are having difficulty with any of our products, please consult the resources listed below.

Please note: If the contact information for a technical support person is provided to you when you encounter a problem please contact the number provided.

Assistance with the Nelson Education website

Assistance with Nelson Education companion site password or login inquiries,

Contact: College and University
Email: nelson.her@nelson.com

Contact: School K-12
Email: inquire@nelson.com

Contact: Assessment and Guidance
Email: nelson.assessmentinquiries@nelson.com

Assistance with other Nelson Education Web site inquiries,

Contact: Webmaster
Email: webmaster@nelson.com

Assistance with Nelson Education and Cengage Engineering computer-based products including support for Harcourt, Irwin, Norbry, Reidmore, and Gage:

Contact: Nelson Education Product Technical Support
Phone: 1-888-632-9512
Email: techsupport@nelson.com

Assistance with Course Technology and Delmar publications including SAM, Chilton, Automotive, Medical and Trade products:

Contact: Course Technology and Delmar Support
Phone: 1-800-648-7450
Web site: http://www.course.com/support
Email: techsupport@course.com

Assistance with Cengage Learning Products including South-Western, Brooks-Cole, Wadsworth, and Heinle publications and companion sites:

Contact: Cengage Learning Technical Support
Phone: 1-800-423-0563
Form: Click here
Web site:http://academic.cengage.com

Instructor assistance with WebCT or Blackboard ePack

Contact: Nelson Education ePack Technical Support
Phone: 1-800-668-0671 Ext 4416
Email: ePacksupport@nelson.com
Use of ePack Support: Nelson Education will provide phone support for the installation and download of a Nelson ePack. However, it is the responsibility of the University/College to maintain broken links or inoperable files as a result of changes that may occur within the course cartridge after the initial installation.

Email - Request Information or Assistance

To submit an inquiry or request information via email, simply click on the applicable link below to access our easy to use request form:

 


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