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Downloading Instructions

Please follow the instructions below when viewing or saving your support material.

  Important information about downloading:
 

Files may take several minutes to download depending on the size of the file and your Internet Connection speed

 

In order to view the contents of the file, the applicable software must be installed on your computer

 

Adobe Acrobat Reader is required to view PDF documents. If you do not already have this software installed, you may download and install it free from the Adobe Web site.

Instructions for Self-Extracting Files

PC Users downloading self-extracting files:

  1. Right-click the link for the file.
  2. Select “Save Target As..” (Internet Explorer) or “Save To Disk” (Mozilla Firefox).
  3. Choose where you want to place the file on your computer and click Save.
  4. Locate the file you just downloaded on your computer, double-click the file and follow the on-screen instructions.

MAC Users downloading self-extracting files:

  1. Click the link or click and drag and drop the file and click Save.
  2. Double click the folder to “UnStuff” the contents.

Instructions for Single Files

PC Users saving files to your computer:

  1. Right-click the link for the file.
  2. Select “Save Target As..” (Internet Explorer) or “Save To Disk” (Mozilla Firefox).
  3. Choose where you want to place the file on your computer and click Save.

    OR to save the file when viewing it online:

  1. Click the link for the file to view it.
  2. Select Save As from the File menu on your web browser.
  3. Choose where you want to place the file on your computer and click Save.

MAC Users saving files to your computer:

  1. Click the link or click and drag and drop the file and click Save.

If you are experiencing difficulties with any of the files you downloaded from our site, contact Nelson Education Technical Support at
1-888-632-9512 or techsupport@nelson.com