Nelson Higher Education

Higher Education

Package: LOOK, 2nd Edition

  • Includes Printed Access Card (6 Months) for CourseMate
  • Ronald B. Adler
  • Judith A. Rolls
  • Russell F. Proctor II
  • ISBN-10: 0176673415
  • ISBN-13: 9780176673413
  • 0 Pages | Paperback
  • Previous Editions: 2012, 2008, 2003
  • COPYRIGHT: 2015 Published
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About the Product

LOOK: Looking Out, Looking In is a new publishing model for interpersonal communication developed through a proven "student-driven, faculty-approved" approach. Complete with all the topics and coverage for this course, the book was created with considerable input from focus groups, surveys, and conversations with students and instructors, resulting in a finished product that is exactly what these users want and need in a text. Its high-interest and comprehensive content; engaging, current examples; and personal tone appeal to today's students. LOOK, in both style and format, eases students into understanding communication processes with diverse and compelling examples that illustrate how each student's communication skills impact both society and their own life. It demonstrates to students how and why learning the basic concepts of communication can change their relationships and their career success. This text engages them in theory through popular references to interpersonal concepts that are familiar in music, art, movies, and television. Written in a reader-friendly voice that links scholarship to students' everyday lives, LOOK motivates students to improve their interpersonal skills and sharpen their critical understanding of the process of communication.


  • A robust and user-friendly Student Companion site, which includes interactive study tools (including chapter-by-chapter online tutorial quizzes with feedback); downloadable flashcards, which can be printed with the term only, definition only, or with the term and definition; Internet activities and interactive review cards; video simulations; games (“Concentration” and crossword puzzles)

  • Digital, discipline specific learning modules for Business, Human Services, Education/Early Childhood Education, Police Foundations, and Nursing

  • Skill Builder boxes within the text provide students with the opportunity to apply the skills described in the chapter

  • In Real Life pedagogical features describe situations that students may encounter in their day and demonstrates actions to help students understand and respond

  • On the Job features within the text provide relevant workplace examples that are tied to chapter content

  • CourseMate provides instructors with all of the reporting tools needed to track student engagement, while students can access an interactive e-book and study tools in a dynamic, online learning environment. CourseMate comes automatically with this textbook.


“I love the art and humour used throughout the book. A nice combination of different visual media used that sparks interest, demonstrates diversity, and reinforces concepts.“
— Bev Snell, Red River College

About the Author

Ronald B. Adler

Ron Adler is professor emeritus at Santa Barbara City College, where he developed programs in interpersonal communication, business and professional communication, and communication theories. He has co-authored and edited several textbooks that address communication contexts and topics including interpersonal communication, small group communication, public speaking, assertiveness, and social skills. In addition to writing and teaching, he works with professional and business people to improve their communication on the job.

Judith A. Rolls

Judy Rolls is a professor at Cape Breton University. In addition to teaching Communications to nursing students, Judy also heads up a communications laboratory that examines the far-reaching effects of communications. Judy has authored three successful editions of Looking Out, Looking In as well as Public Speaking Made Easy.

Russell F. Proctor II

Russell F. Proctor II is a professor at Northern Kentucky University, where he has taught since 1991. He primarily teaches courses in interpersonal communication, interviewing, and communication pedagogy. In 1997 he won the university's Outstanding Professor Award. He is the author of numerous articles and textbooks focusing on interpersonal communication and communication education, with a particular interest in the use of feature films as instructional resources.

Table of Contents

Part One: Looking In
Chapter 1: A First Look at Interpersonal Communication
Chapter 2: Communication and Identity: Creating and Presenting the Self
Chapter 3: Perception: What You See Is What You Get
Chapter 4: Emotions: Feeling, Thinking, and Communicating

Part Two: Looking Out
Chapter 5: Language: Barrier And Bridge
Chapter 6: Nonverbal Communication: Messages beyond Words
Chapter 7: Listening: More Than Meets the Ear

Part Three: Looking at Relationships
Chapter 8: Communication and Relational Dynamics
Chapter 9: Improving Communication Climates
Chapter 10: Managing Interpersonal Conflicts

New to this edition

  • Increased coverage of aboriginal issues in communication within Canada
  • Issues in interpersonal communication as a result of diversity in age, ethnicity, gender, and sexual preferences are addressed throughout the text, in text boxes and photos


All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

CourseMate Standalone Printed Access Card (6 Months) for LOOK, Second Canadian Edition  (ISBN-10: 0176673458 | ISBN-13: 9780176673451)
CourseMate Instant Access Code (6 Months) for LOOK, Second Canadian Edition  (ISBN-10: 0176673474 | ISBN-13: 9780176673475)
Instructor's Resource CD to accompany LOOK, Second Canadian Edition  (ISBN-10: 0176574689 | ISBN-13: 9780176574680)

Student Supplements

CourseMate Standalone Printed Access Card (6 Months) for LOOK, Second Canadian Edition  (ISBN-10: 0176673458 | ISBN-13: 9780176673451)
CourseMate Instant Access Code (6 Months) for LOOK, Second Canadian Edition  (ISBN-10: 0176673474 | ISBN-13: 9780176673475)