Nelson Higher Education

Higher Education

Community Policing: Partnerships for Problem Solving, 8th Edition

  • Linda S. Miller
  • Kären M. Hess
  • Christine H. Orthmann
  • ISBN-10: 1305960815
  • ISBN-13: 9781305960817
  • 528 Pages | Hardcover
  • Previous Editions: 2014, 2011, 2008
  • COPYRIGHT: 2018 Published
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About the Product

With a strong focus on problem solving and community-police partnerships, Miller, Hess, and Orthmann's comprehensive text provides a practical, up-to-date guide to effective community policing. After introducing the history and philosophy of the movement that has profoundly shaped modern police operations, the authors emphasize practical strategies and essential skills to help readers apply effective, real-world problem solving within their communities. In light of high-profile deadly force incidents that have strained the relationships between the community and the police, this edition taps into the recommendations in the Final Report of the President's Task Force on 21st Century Policing and its call for a renewed emphasis on community policing to strengthen public trust and build police legitimacy. And the MindTap that accompanies the text helps students master techniques and key concepts while engaging them with career-based decision-making scenarios, visual summaries, and more.


  • Comprehensive without being overwhelming, this proven text provides an in-depth introduction to both the fundamental principles and modern practices of community policing, including a strong focus on problem solving and community-police partnerships.

  • Drawing on their own experience as police professionals -- as well as numerous real-world examples from officers and departments around the country -- the authors maintain a highly practical focus to help readers prepare for success in law enforcement.

  • To help students master and apply the material, every chapter includes proven educational tools such as learning objectives, key terms, key concepts, discussion questions to hone critical thinking, and a summary for review and self-assessment.

About the Author

Linda S. Miller

Linda S. Miller is the former executive director of the Upper Midwest Community Policing Institute (UMCPI), as well as a former sergeant in the Bloomington, Minnesota, Police Department. She was with the department 22 years, serving as a patrol supervisor, crime prevention officer, patrol officer, and police dispatcher. Sergeant Miller has been a member of the Minnesota Peace and Police Officers Association, the International Police Association, the Midwest Gang Investigator's Association, the International Association of Women Police, and the Minnesota Association of Women Police, and she was a member of the People-to-People's Women in Law Enforcement Delegation to the Soviet Union in 1990. She is also a frequent presenter to community groups and an experienced instructor.

Kären M. Hess

The late Kären Matison Hess, PhD, wrote extensively in law enforcement and criminal justice, gaining a respected reputation for the consistent pedagogical style around which she structured each textbook. She co-authored multiple editions of MANAGEMENT AND SUPERVISION IN LAW ENFORCEMENT, CRIMINAL INVESTIGATION, JUVENILE JUSTICE, and INTRODUCTION TO LAW ENFORCEMENT AND CRIMINAL JUSTICE in addition to CONSTITUTIONAL LAW AND THE CRIMINAL JUSTICE SYSTEM; much of her work and influence remains unchanged in this new edition.

Christine H. Orthmann

Christine H. Orthmann holds an M.S. in criminal justice from the University of Cincinnati and has been writing and researching in various aspects of criminal justice for over 20 years. She is the co-author of numerous Cengage Learning textbooks, a former reserve officer with the Rosemount, Minnesota, Police Department, and a member of the Academy of Criminal Justice Sciences (ACJS), the American Society of Criminology (ASC), the Text and Academic Authors Association (TAA), and the National Criminal Justice Honor Society (Alpha Phi Sigma).

Table of Contents

1. The Evolution of Community Policing.
2. Inside Police Agencies: Understanding Mission and Culture.
3. Understanding and Involving the Community.
4. Problem Solving: Proactive Policing.
5. Implementing Community Policing.
6. Communicating with a Diverse Population.
7. Building Partnerships: A Cornerstone of Community Policing.
8. Forming Partnerships with the Media.
9. Early Experiments in Crime Prevention and the Evolution of Community Policing Strategies.
10. Safe Neighborhoods and Communities: From Traffic Problems to Crime.
11. Community Policing and Drugs.
12. Bringing Youths into Community Policing.
13. The Challenge of Gangs: Controlling Their Destructive Force.
14. Understanding and Preventing Violence.
15. Understanding and Preventing Terrorism.
16. What Research Tells Us and a Look to the Future.

New to this edition

  • The authors introduce the President's Task Force on 21st Century Policing in Chapter 1 and integrate its key findings and recommendations throughout the text.
  • Expanded discussion of use of force includes definitions of reasonable force, excessive force, and deadly force. There's also coverage of the two landmark cases -- Graham v. Connor (1989) and Tennessee v. Garner (1985) -- and the re-engineering of police training related to the use of force.
  • Updated content includes discussion of trending topics such as key collaborators, the CSI effect, community justice, community corrections, youth courts, sexual violence, and recent high-profile police shooting deaths and how they have contributed to erosion of public trust in the police.
  • Enhanced coverage of cutting-edge policing technology examines GPS tracking, the impact of traffic apps on neighborhoods and law enforcement, body and neighborhood cameras, and many other timely topics.


All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

Test Bank (Microsoft® Word)  (ISBN-10: 1305960939 | ISBN-13: 9781305960930)

Organize your course and capture your students' attention with the resources found in the Test Bank, including multiple-choice, true/false, short-answer, and essay questions for each chapter of the text -- most with answers and page references.

Online PowerPoint®  (ISBN-10: 1305960831 | ISBN-13: 9781305960831)

These vibrant Microsoft® PowerPoint® lecture slides for each chapter assist you with your lecture by providing concept coverage using images, figures, and tables directly from the textbook.

Online Instructor's Manual  (ISBN-10: 1305960912 | ISBN-13: 9781305960916)

This detailed manual provides sample syllabi, course guidelines, in-class exercises, and chapter objectives to assist instructors in teaching the course.

Cengage Testing, powered by Cognero® Instant Access  (ISBN-10: 1305960904 | ISBN-13: 9781305960909)

Cengage Learning Testing Powered by Cognero® is a flexible, online system that allows you to: import, edit, and manipulate content from the text's test bank or elsewhere, including your own favorite test questions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.

MindTap Criminal Justice, 1 term (6 months) Instant Access for Miller/Hess/Orthmann's Community Policing: Partnerships for Problem Solving  (ISBN-10: 1305960866 | ISBN-13: 9781305960862)

MindTap Criminal Justice for Miller/Hess/Orthmann’s Community Policing: Partnerships for Problem Solving, 8th Edition is the digital learning solution that helps instructors engage and transform today's students into critical thinkers. Through paths of dynamic assignments and applications that you can personalize, real-time course analytics, and an accessible reader, MindTap helps you turn cookie-cutter into cutting-edge, apathy into engagement, and memorizers into higher-level thinkers. MindTap for Community Policing offers customizable content, course analytics, an accessible e-reader, and the single most applied learning experience available for this course – all within the learning management system you’re already using! MindTap prepares students to make the kinds of reasoned decisions they will need to make as future professionals faced with real-world challenges. With its rich array of media assets – all of which are tagged by learning objective and Bloom’s Taxonomy level – MindTap is perfectly suited for today’s Criminal Justice students, engaging them, guiding them toward mastery of basic concepts, and advancing their critical thinking abilities.

Student Supplements

MindTap Criminal Justice, 1 term (6 months) Instant Access for Miller/Hess/Orthmann's Community Policing: Partnerships for Problem Solving  (ISBN-10: 1305960866 | ISBN-13: 9781305960862)

It’s 1 AM, there are 20 tabs open on your computer, you lost your flashcards for the test, and you’re so tired you can’t even read. It’d be nice if someone came up with a more efficient way of studying. Luckily, someone did. With a single login for MindTap Criminal Justice for Miller/Hess/Orthmann’s Community Policing: Partnerships for Problem Solving, 8th Edition you can connect with your instructor, organize coursework, and have access to a range of study tools, including e-book and apps all in one place! Manage your time and workload without the hassle of heavy books! The MindTap Reader keeps all your notes together, lets you print the material, and will even read text out loud. Need extra practice? Find pre-populated flashcards and the entire eBook in the MindTap Mobile App, as well as quizzes and important course alerts. Want to know where you stand? Use the Progress app to track your performance in relation to other students.