Nelson Higher Education

Higher Education

Professional Catering, 1st Edition

  • Dr. Stephen B. Shiring
  • ISBN-10: 1133280781
  • ISBN-13: 9781133280781
  • 416 Pages | Hardcover
  • COPYRIGHT: 2014 Published
Request a Copy for Review


About the Product

PROFESSIONAL CATERING equips readers with the knowledge and tools to start and position a competitive catering business. It addresses industry best practices and emerging trends while taking a practical approach to resources that can be used in implementing business plan. Beautifully illustrated with four-color photography, this easy-to-read text is packed with Tips from the Trade, Ingredients for Success, standard operating procedures, checklists, forms, and hands-on applications designed to develop critical thinking skills. Comprehensive information is provided on each functional catering management task--planning, organizing, influencing, and controlling--helping readers strategically craft a long-term strategy to create a profitable catering operation. It also offers thorough coverage of the business plan, finding and keeping the right client, designing a sustainable operation, resolving conflict, social media, managing risk, understanding legal issues, adhering to FDA and OSHA guidelines, partnering with the event planner to exceed a client's needs, and much more. Bringing catering concepts to life, the available CourseMate Web site provides interactive learning tools and video demonstrating standard operating procedures. PROFESSIONAL CATERING is the ideal resource for managing catering profitability.


  • Real world step-by-step action plans cover practical topics like starting a catering business, creating winnable marketing strategies, prospecting for new clients, creating sustainable operations, buying china, procuring equipment, resolving conflict, and creating a risk-aversive environment.

  • "Tips from the Trade" sidebars provide real-world examples of how to apply catering concepts and best practices.

  • "Ingredients for Success," emphasize fundamental catering rulesand show how to reinforce procedures necessary to build a successful career.

  • Extensive collection of templated forms, worksheets, and checklists provide hands-on practice opportunities.

  • A CourseMate website with an interactive ebook, procedural videos, downloadable forms, interactive quizzes, lab activities, menu and recipe banks, and more is available to accompany this text. It also provides Engagement Tracker to help instructors monitor student progress.

About the Author

Dr. Stephen B. Shiring

Dr. Stephen B. Shiring, Sr., is an Associate Professor in the Department of Hospitality Management at Indiana University of Pennsylvania. His professional work experience includes catering, consulting food broker, and restaurant management. Integrating a unique service learning experiences into his classes, Dr. Shiring has taught 21 different hospitality management courses, including catering and special events, hospitality marketing, strategic planning, principles of management, cost management, fundraising for special events, introduction to casino, human resources management, food production, purchasing, introduction to hospitality, and hospitality business model. Both an academic and internship adviser, he is the IUP faculty representative to the Walt Disney World College Program. He served as chairperson of the Department of Hospitality Management for seven years and is a member of the International Council on Hotel, Restaurant, and Institutional Education as well as serves on advisory committees representing both community colleges and vocational-technical high schools. In addition, he volunteers as a subject specialist for the Accreditation Commission for Programs in Hospitality Education, serving as an on-site evaluator for Hospitality & Tourism Management Programs seeking accreditation. Dr. Shiring's numerous awards include the IUP African American Cultural Center's Award of Recognition. He received his doctorate degree from the University of Pittsburgh.

Table of Contents

1. The Catering World: Types of Catering.
2. The Caterer and the Client.
3. Establishing the Right Kind of Catering for You.
4. Choosing Your Client.
5. Social Media Marketing.
6. The Seven Functions of Catering.
7. Planning--The Basic Catering Management Function.
8. Operations--Execution of Tasks.
9. Organizing the Event.
10. Catering Equipment.
11. Procuring Catering Equipment.
12. Implementing.
13. Controlling.
14. Understanding Risk Management, Insurance and Legal Issues.
15. Beverage Management.
16. Conflict Resolution.
17. Sustainable Catering: One Ecological Step at a Time.
18. Human Resource Management of Catering.
Appendix A: Ingredients for Success.
Appendix B: Weights, Measures, and Abbreviations.
Appendix C: Sample Business Plan.


All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

CourseMate Instant Access  (ISBN-10: 1133280838 | ISBN-13: 9781133280835)

Interested in a simple way to complement your text and course content with study and practice materials? Cengage Learning's Hospitality and Culinary CourseMate is available for Professional Catering. This CourseMate includes: an interactive eBook, with highlighting, note taking and search capabilities, interactive learning tools including: Quizzes, Flashcards, Videos, and more! The instructor version of CourseMate includes Engagement Tracker, a first-of-its-kind tool that monitors student engagement in the course. Instructors also have full access to the interactive eBook and other student CourseMate resources.

Student Supplements

CourseMate Instant Access  (ISBN-10: 1133280838 | ISBN-13: 9781133280835)

Cengage Learning's Hospitality and Culinary CourseMate is available for Professional Catering. This CourseMate includes: an interactive eBook, with highlighting, note taking and search capabilities, interactive learning tools including: Quizzes, Flashcards, Videos, and more!