Nelson Higher Education

Higher Education

A+ Guide to Software, 6th Edition

  • includes Printed Access Card
  • Jean Andrews
  • ISBN-10: 1133135137
  • ISBN-13: 9781133135135
  • 704 Pages | Hardcover
  • Previous Editions: 2010, 2007, 2006
  • COPYRIGHT: 2013 Published
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Overview

About the Product

This step-by-step, highly visual text provides students with a comprehensive introduction to managing and maintaining computer software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO SOFTWARE closely integrates the Computing Technology Industry Association (CompTIA) A+ Exam objectives to prepare students for the software portions of the 220-801 and 220-802 certification exams. The new Sixth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage students to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative instructional tools, interactive exercises and activities, and online study guides—this proven text offers an ideal way to prepare students for success as a professional PC repair technician.

Features

  • Special icons and features throughout the text make it easy to identify software content covered on the CompTIA A+ 220-801 and 220-802 certification exams, allowing students to focus their efforts effectively when reviewing for the exams.

  • Learning tools and special features help students master the material, including Applying Concepts, Key Terms, Reviewing the Basics, Thinking Critically, Hands-On Projects, and Real Problems, Real Solutions.

  • A unique A+ Table of Contents allows students to quickly identify software topics relevant to the CompTIA A+ exams and determine where those topics are covered within the text.

  • An extensive collection of supplemental resources to help enhance teaching and learning. Highlights include innovative instructional and course management tools, interactive activities and study guides, and online material for reinforcement and enrichment.

About the Author

Jean Andrews

Jean Andrews has more than 30 years of experience in the computer industry as well as more than 13 years of teaching in the college classroom. She has worked in a variety of businesses where she's designed, written, and supported application software. She has also managed a computer repair help desk and handled troubleshooting for wide area networks. Ms. Andrews has written numerous books on software, hardware and the Internet. In addition to this bestselling A+ GUIDE TO IT TECHNICAL SUPPORT, she's written the A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING. She lives in north Georgia.

Table of Contents

1. Introduction to Windows Operating Systems.
2. Installing Windows.
3. Maintaining Windows.
4. Optimizing Windows.
5. Troubleshooting Windows and Applications.
6. Troubleshooting Windows Startup.
7. Connecting to and Setting up a Network.
8. Windows Resources on a Network.
9. Security Strategies.
10. Mobile Devices and Client-side Virtualization.
Appendix A: History of Operating Systems.
Appendix B: Windows Vista.
Appendix C: Windows XP.
Appendix D: Creating a Standard Image.
Appendix E: Keystroke Shortcuts in Windows.
Appendix F: CompTIA A+ Acronyms.
Appendix G: Entry Points for Startup Processes.

New to this edition

  • Extensive updates to reflect the new organization and content of CompTIA's A+ certification exams, helping students to prepare for success on the software portions of both the 220-801 and 220-802 exams.
  • Covers essential topics and techniques related to PC software, including customer service, operating systems, mobile devices, security, and troubleshooting.
  • Chapters have been reordered and reorganized to better reflect the needs and knowledge of today's learners. Within each chapter topics are organized to support progressive, hands-on learning; practical projects are integrated throughout; and material not relevant to current exam standards has been removed or minimized.
  • Photos, screen shots, and illustrations have been updated throughout the text to reflect current operating systems and interfaces, making it easier for students to connect chapter material to the software they will encounter in their professional careers.
  • Features coverage of new topics for CompTIA's A+220-802 exam, such as Microsoft® Windows® 7, remote network installations, tablet PC settings, cellular network connections, mobile operating systems, and troubleshooting theory and applications.

Supplements

All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

Lab Manual  (ISBN-10: 1133135153 | ISBN-13: 9781133135159)

The Lab Manual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.

Instructor's Resource CD-ROM  (ISBN-10: 1133135285 | ISBN-13: 9781133135289)

The Instructor Resources commonly includes PowerPoint presentations for each core textbook chapter, computerized test bank, Instructor's Manual, and other text-specific resources.

Web-Based Labs for A+: Software Labs Printed Access Card  (ISBN-10: 1133135226 | ISBN-13: 9781133135227)

Provide students with a lab environment over the Internet with these step-by-step labs. Based on the text's Hands-On projects, they allow students to log on using a standard Web browser and acquire real-life experience with various operating systems, including Windows 7.

LabConnection Standard Enterprise Solution for A+ Guide to Software  (ISBN-10: 1133728200 | ISBN-13: 9781133728207)

With powerful computer-based exercises, lab simulations and in-depth remediation capabilities, LabConnection® provides a uniquely integrated supplement to hands-on networking courses, and can be used both as a virtual lab and homework assignment tool. LabConnection supports Cengage Learning's A+ Guide to Software textbook and CompTIA's A+ certification exams, and offers remediation towards both. LabConnection, by dti Publishing, is a system that enables exercises and labs to be embedded within the curriculum and instruction. The system is designed for instructor led learning but can also be built into a distance learning course. The standalone DVD version allows use of the simulation product without the necessity of online access. LabConnection is also available as online and institutional versions, with full learning management capabilities.

CourseMate 2 terms (12 Months) Instant Access  (ISBN-10: 1133135528 | ISBN-13: 9781133135524)

Many of our print offerings are also available in digital formats on www.CengageBrain.com. This eBook will contain downloaded chapter PDFs of the entire book for viewing on your computer with highlighting and search capabilities.

LabConnection 2 terms (12 Months) Instant Access Code  (ISBN-10: 1285186354 | ISBN-13: 9781285186351)

With powerful online exercises, lab simulations and in-depth remediation capabilities, LabConnection® provides a uniquely integrated supplement to hands-on networking courses, and can be used both as a virtual lab and homework assignment tool. LabConnection supports Cengage Learning's A+ Guide to Software, and offers remediation towards both. LabConnection, by dti Publishing, is a system that enables exercises and labs to be embedded within the curriculum and instruction. The system is designed for instructor led learning but can also be built into a distance learning course. LabConnection is also available as a DVD or an institutional versions with full learning management capabilities.

LabConnection on CengageBrain Printed Access Card  (ISBN-10: 1285777514 | ISBN-13: 9781285777511)

With powerful online exercises, lab simulations and in-depth remediation capabilities, LabConnection® provides a uniquely integrated supplement to hands-on networking courses, and can be used both as a virtual lab and homework assignment tool. LabConnection supports Cengage Learning's A+ Guide to Software, and offers remediation towards both. LabConnection, by dti Publishing, is a system that enables exercises and labs to be embedded within the curriculum and instruction. The system is designed for instructor led learning but can also be built into a distance learning course. LabConnection is also available as a DVD or an institutional versions with full learning management capabilities.

ExamConnection, 1 term (6 months) Instant Access  (ISBN-10: 1305663004 | ISBN-13: 9781305663008)

This step-by-step, highly visual text provides students with a comprehensive introduction to managing and maintaining computer software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO SOFTWARE closely integrates the Computing Technology Industry Association (CompTIA) A+ Exam objectives to prepare students for the software portions of the 220-801 and 220-802 certification exams. The new Sixth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage students to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative instructional tools, interactive exercises and activities, and online study guides—this proven text offers an ideal way to prepare students for success as a professional PC repair technician.

Student Supplements

Lab Manual  (ISBN-10: 1133135153 | ISBN-13: 9781133135159)

The Lab Manual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.

Web-Based Labs for A+: Software Labs Printed Access Card  (ISBN-10: 1133135226 | ISBN-13: 9781133135227)

Work with an actual Microsoft Windows® network lab environment over the Internet with these step-by-step labs. Based on the text's Hands-On projects, they allow you to log on using a standard Web browser to get real-life experience with various operating systems, including Windows 7.

LMS Integrated for LabConnection Instant Access  (ISBN-10: 1305211294 | ISBN-13: 9781305211292)
LabConnection Standard Enterprise Solution for A+ Guide to Software  (ISBN-10: 1133728200 | ISBN-13: 9781133728207)
CourseMate 2 terms (12 Months) Instant Access  (ISBN-10: 1133135528 | ISBN-13: 9781133135524)

Many of our print offerings are also available in digital formats on www.CengageBrain.com. This eBook will contain downloaded chapter PDFs of the entire book for viewing on your computer with highlighting and search capabilities.

LabConnection 2 terms (12 Months) Instant Access Code  (ISBN-10: 1285186354 | ISBN-13: 9781285186351)

With powerful online exercises, lab simulations and in-depth remediation capabilities, LabConnection® provides a uniquely integrated supplement to hands-on networking courses, and can be used both as a virtual lab and homework assignment tool. LabConnection supports Cengage Learning's A+ Guide to Software, and offers remediation towards both. LabConnection, by dti Publishing, is a system that enables exercises and labs to be embedded within the curriculum and instruction. The system is designed for instructor led learning but can also be built into a distance learning course. LabConnection is also available as a DVD or an institutional versions with full learning management capabilities.

LabConnection on CengageBrain Printed Access Card  (ISBN-10: 1285777514 | ISBN-13: 9781285777511)

With powerful online exercises, lab simulations and in-depth remediation capabilities, LabConnection® provides a uniquely integrated supplement to hands-on networking courses, and can be used both as a virtual lab and homework assignment tool. LabConnection supports Cengage Learning's A+ Guide to Software, and offers remediation towards both. LabConnection, by dti Publishing, is a system that enables exercises and labs to be embedded within the curriculum and instruction. The system is designed for instructor led learning but can also be built into a distance learning course. LabConnection is also available as a DVD or an institutional versions with full learning management capabilities.

Flash Cards, 1 term (6 months) Instant Access  (ISBN-10: 1285797337 | ISBN-13: 9781285797335)

Flashcards designed to work with your text can help you to review and learn essential terms and key concepts. Interactive flashcards include terms and definitions for each chapter. This is instant access product; at the completion of your purchase, simply go to "My Home" and gain immediate access to your product. Note: If you have purchased CourseMate for your title, flash cards are already included.

Quizzing Instant Access  (ISBN-10: 1285793536 | ISBN-13: 9781285793535)

Interactive practice quizzes designed to work with your text can help you to review and learn essential terms and key concepts. True/false and multiple choice questions are included for each chapter. Check your score and take quizzes again if needed. A reference for where to find more material in the text is included with each answer. This is instant access product; at the completion of your purchase, simply go to "My Home" and gain immediate access to your product. Note: If you have purchased CourseMate for your title, flash cards are already included.

Quizzing with Flash Cards Instant Access  (ISBN-10: 1285789733 | ISBN-13: 9781285789736)

Interactive practice quizzes and flashcards designed to work with your text can help you to review and learn essential terms and key concepts. Flashcards contain terms and definitions for each chapter. Practice quizzes consist of true/false and multiple choice questions for each chapter. Check your score and take quizzes again if needed. A reference for where to find more material in the text is included with each answer. This is instant access product; at the completion of your purchase, simply go to "My Home" and gain immediate access to your product. Note: If you have purchased CourseMate for your title, practice quizzes and flashcards are already included.

ExamConnection, 1 term (6 months) Instant Access  (ISBN-10: 1305663004 | ISBN-13: 9781305663008)

This step-by-step, highly visual text provides you with a comprehensive introduction to managing and maintaining computer software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO SOFTWARE closely integrates the Computing Technology Industry Association (CompTIA) A+ Exam objectives to prepare you for the software portions of the 220-801 and 220-802 certification exams. The new Sixth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative tools, interactive exercises and activities, and online study guides—this proven text offers an ideal way to prepare you for success as a professional PC repair technician.