Nelson Higher Education

Higher Education

Medical Assisting Administrative and Clinical Competencies, 7th Edition

  • includes Premium Web Site Printed Access Card
  • Michelle Blesi
  • Barbara A. Wise
  • Cathy Kelley-Arney
  • ISBN-10: 1111135126
  • ISBN-13: 9781111135126
  • 1200 Pages | Hardcover
  • Previous Editions: 2008, 2006, 2003
  • COPYRIGHT: 2012 Published
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Overview

About the Product

MEDICAL ASSISTING: ADMINISTRATIVE AND CLINICAL COMPETENCIES, Seventh Edition, delivers the critical knowledge base and skills for entry-level medical assistants in an easy-to-understand and proven format. Newly organized for greater effectiveness, the text also includes the latest in emergency preparedness, ICD-10 and electronic health records. In addition, the text highlights personal growth topics like professionalism and time management. Updated and innovative, the 7th edition of Medical Assisting: Administrative and Clinical Competencies uses multiple in-text features and exclusive technology products to prepare students for a successful career in medical assisting, and give them a significant advantage in today's competitive marketplace.

Features

  • Essential coverage of Anatomy and Physiology includes medical terminology, diagnostic tests, diseases and disorders, and treatments. New boxes highlight the body systems throughout the lifespan and interrelationships with other systems.

  • Extensive color photos, illustrations, charts, and tables visually supplement the reading materials.

  • Patient Education boxes throughout the text show students the important issues to discuss with patients before and during tests and examinations; new Body Systems boxes highlight changes across the lifespan and interrelationships of systems.

  • Mobile Downloads so that busy students can study anywhere and any time with Spanish-English audio downloads available on the Premium Website.

About the Author

Michelle Blesi

Michelle Blesi is a certified medical assistant with 14 years of industry experience, who worked in a family practice clinic for 10 years, emphasizing clinical and laboratory skills. A change in her focus led her to a leadership position, working as the lead in the nursing/lab department and, eventually, as a clinical manager. She holds a diploma in medical assisting and is certified through the AAMA. She also has a bachelor's degree in psychology and an M.A. in community psychology. She has also completed the T.E.S. (Teacher Education Series) courses at the University of Minnesota. Coursework included introduction to vocational teaching, course development, instructional methods, philosophy and student training and assessment. A program director and unlimited full-time faculty member in the medical assistant department at Century College since 2001, Professor Blesi enjoys bringing her career experience into the classroom and making a difference in students' lives. In addition to serving as program director, she teaches clinical and laboratory courses and administrative procedures for medical assistants, both in the traditional classroom and online. She also teaches a medical assistant refresher course through CECT. She serves as the practicum coordinator, overseeing clinical externships for the program. In addition to being the lead author for the last three editions of MEDICAL ASSISTING: ADMINISTRATIVE AND CLINICAL COMPETENCIES, Professor Blesi has contributed to many other Cengage projects, including functioning as the S.M.E. for the CTC 3.0 and Medical Office Simulation Software (MOSS). She has also completed multiple reviewer projects and created numerous effective test banks. Professor Blesi serves on the board of trustees and has earned Outstanding Educator Award 2012, Golden Apple Award 2010 and Exemplary Faculty Member 2007.

Barbara A. Wise

Barbara A. Wise, MA (Ed.), BSN, RN, worked in physicians' offices and as a health care educator for more than twenty-six years. Previously a State Supervisor of vocational education for the State of Ohio, she received an M.A. in Education, with a major concentration on curriculum construction and a minor in health education.

Cathy Kelley-Arney

Cathy Kelley-Arney works in the clinical laboratory of an inpatient medical facility. She has worked for many years in both inpatient and outpatient settings as a lab technician and medical assistant, and in the educational setting as an instructor, program director, and institutional director of health care education.

Table of Contents

Unit I: Health Care Roles and Responsibilities
1. The Medical Assistant and the Health Care Team
2. The Health Care Environment
Unit II: Medical Terminology
3. Introduction to Medical Terminology
4. Understanding and Building Medical Terms of Body Systems
Unit III: Medical Law and Ethics
5. Legal Issues
6. Ethical Issues
Unit IV: Professional Communications
7. Verbal and Nonverbal Communication
8. Applying Communication Skills
Unit V: Business Communications
9. Telecommunications
10. Written Communications
11. Computers and Office Equipment
Unit VI: Beginning the Patient's Record
12. Scheduling Appointments and Receiving Patients
13. The Medical Record, Documentation, and Filing
Unit VII: Medical Insurance and Coding
14. Health Insurance
15. Diagnostic and Procedural Coding
Unit VIII: Billing and Payment for Medical Services
16. Patient Accounts
17. Preparing Insurance Claims and Posting Insurance Payments
18. Patient Billing, Posting Patient Payments, and Collecting Fees
Unit IX: Banking and Accounting Procedures
19. Banking Procedures
20. Accounts Payable and Accounting Procedures
Unit X: Facilities Management and Emergency Preparedness
21. The Medical Office Environment
22. Managing the Office
Unit XI: Anatomy and Physiology of the Human Body
23. Anatomic Descriptors and Fundamental Body Structure
24. The Nervous System
25. The Senses
26. The Integumentary System
27. The Skeletal System
28. The Muscular System
29. The Respiratory System
30. The Circulatory System
31. The Immune System
32. The Digestive System
33. The Urinary System
34. The Endocrine System
35. The Reproductive System
Unit XII: Preparing for Clinical Procedures
36. Infection Control and Medical Asepsis
37. The Medical History and Patient Screening
38. Vital Signs and Measurements
39. Preparing for Examinations
Unit XII: Assisting with Examinations
40. The Physical Examination and Other Exams
41. OB/GYN Exams
42. Pediatric Exams
Unit XIV: Laboratory Procedures
43. The Physician's Office Laboratory
44. Blood Specimen Collection
45. Diagnostic Testing
46. Specimen Collection and Processing
Unit XV: Cardiology and Radiology Procedures
47. Cardiology Procedures
48. Radiology Procedures
Unit XVI: Minor Surgery Procedures
49. Preparing for Surgery
50. Assisting with Minor Surgical Procedures
Unit XVII: Medication Administration Procedures
51. Pharmacology Fundamentals
52. Dosage Calculations
53. Medication Administration
54. Administering Injections and Immunizations
Unit XVIII: Responding to Emergencies and First Aid
55. Emergencies in the Medical Office
56. First Aid for Accidents and Injuries
Unit XIX: Rehabilitation and Healthy Living
57. Rehabilitation
58. Nutrition, Exercise, and Healthy Living
Unit XX: Workplace Readiness
59. Externship and the Job Search

New to this edition

  • New chapters covering the Physician's Office Laboratory and Dosage Calculations to familiarize students with day-to-day competencies that will add to their value and marketability as future medical assistants.
  • 25 NEW procedures covering general, administrative, and clinical competencies.
  • New procedure formatting includes procedure steps with side by side rationales and detailed instructions, behavior competencies identified by icons, and charting examples.
  • Insightful, In-Text Features such as media links that connect procedures and text to corresponding video or animation content on the Premium Website, and Clinical Pearl boxes that bring real-world perspectives to the readings.
  • Streamlined organization with curriculum mapping to meet the latest curriculum standards for programmatic accreditation and, mapping tools in procedures, Competency Checklists, and the Instructor's Manual for easy instructor reference.
  • Innovative learning support tools supplement the text and classroom lectures .These tools include the Premium Website and StudyWARE™ software, the Critical Thinking Challenge 2.0 Competency Challenge 2.0, and practice the most difficult chapter concepts with the ground-breaking new Learning Lab homework solution.
  • Expanded, current coverage including professionalism, time management, workplace readiness, fundamentals of psychology, electronic health records, safety in the medical office, a review of basic math, 2010 Dietary Guidelines for Americans, and more!

Supplements

All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

Medical Assisting CourseMate with eBook 2 Year Instant Access  (ISBN-10: 1133282644 | ISBN-13: 9781133282648)

Attention CourseMate user: Cengage support for existing users of CourseMate will end of 8/1/2020.

Online Adobe PDF eBook Instant Access Code  (ISBN-10: 1133716350 | ISBN-13: 9781133716358)
Instructor's Manual  (ISBN-10: 1111135134 | ISBN-13: 9781111135133)

The Instructor's Manual serves as an instructional resource and provides lesson outlines, class activities, mapping to ABHES and CAAHEP curriculum, and answer keys for the text and workbook.

Instructor Resources  (ISBN-10: 1111135169 | ISBN-13: 9781111135164)

The Instructor Resources CD-ROM includes instructor slides in Microsoft PowerPoint®, , a computerized test bank, an Image Library, the Instructor's Manual, and other text-specific resources.

Workbook  (ISBN-10: 1111135142 | ISBN-13: 9781111135140)

The workbook is designed to help students retain key chapter content and apply critical thinking skills. Procedure checklists are included to practice competencies required for an entry-level medical assistant.

WebTutor™ Advantage on Angel, 1 term (6 months) Printed Access Card  (ISBN-10: 1111135185 | ISBN-13: 9781111135188)

Designed to complement the book, WebTUTOR™ Advantage is a content-rich, web-based teaching and learning aid that reinforces and clarifies complex concepts. Online quizzes offer automatic grading and electronic tracking for instructors, and feedback for students to reinforce learning.STUDENT

WebTutor™ Advantage on Blackboard®, 1 term (6 months) Printed Access Card  (ISBN-10: 1111135231 | ISBN-13: 9781111135232)

Designed to complement the book, WebTUTOR™ Advantage is a content-rich, web-based teaching and learning aid that reinforces and clarifies complex concepts. Online quizzes offer automatic grading and electronic tracking for instructors, and feedback for students to reinforce learning.

Bundle: Medical Office Simulation Software 2.0 + Workbook for Blesi/Wise/Kelly-Arney's Medical Assisting Administrative and Clinical  (ISBN-10: 1133802133 | ISBN-13: 9781133802136)

MEDICAL ASSISTING: ADMINISTRATIVE AND CLINICAL COMPETENCIES, Seventh Edition, delivers the critical knowledge base and skills for entry-level medical assistants in an easy-to-understand and proven format. Newly organized for greater effectiveness, the text also includes the latest in emergency preparedness, ICD-10 and electronic health records. In addition, the text highlights personal growth topics like professionalism and time management. Updated and innovative, the 7th edition of Medical Assisting: Administrative and Clinical Competencies uses multiple in-text features and exclusive technology products to prepare students for a successful career in medical assisting, and give them a significant advantage in today's competitive marketplace.

Student Supplements

Medical Assisting CourseMate with eBook 2 Year Instant Access  (ISBN-10: 1133282644 | ISBN-13: 9781133282648)

Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Access an integrated eBook, learning tools including flashcards, quizzes, and more, all designed specifically to work with MEDICAL ASSISTING ADMINISTRATIVE AND CLINICAL COMPETENCIES, 7th Edition.

Online Adobe PDF eBook Instant Access Code  (ISBN-10: 1133716350 | ISBN-13: 9781133716358)
Workbook  (ISBN-10: 1111135142 | ISBN-13: 9781111135140)

The workbook is designed to help you retain key chapter content and apply your critical thinking skills. Included within this resource are vocabulary reviews, chapter objective questions, and application activities.

WebTutor™ Advantage on Angel, 1 term (6 months) Printed Access Card  (ISBN-10: 1111135185 | ISBN-13: 9781111135188)

Designed to complement the book, WebTUTOR™ Advantage is a content-rich, web-based teaching and learning aid that reinforces and clarifies complex concepts. Online quizzes offer automatic grading and feedback to reinforce learning.

WebTutor™ Advantage on Blackboard®, 1 term (6 months) Printed Access Card  (ISBN-10: 1111135231 | ISBN-13: 9781111135232)

Designed to complement the book, WebTUTOR™ Advantage is a content-rich, web-based teaching and learning aid that reinforces and clarifies complex concepts. Online quizzes offer automatic grading and feedback to reinforce learning.

Premium Website Instant Access Code  (ISBN-10: 1133438741 | ISBN-13: 9781133438748)

Attention Premium Website user: Cengage support for existing users of Premium Websites will end of 8/1.

Flash Cards Instant Access  (ISBN-10: 1285795555 | ISBN-13: 9781285795553)

Flashcards designed to work with your text can help you to review and learn essential terms and key concepts. Interactive flashcards include terms and definitions for each chapter. This is instant access product; at the completion of your purchase, simply go to "My Home" and gain immediate access to your product. Note: If you have purchased CourseMate for your title, flash cards are already included.

Quizzing Instant Access  (ISBN-10: 1285791754 | ISBN-13: 9781285791753)

Interactive practice quizzes designed to work with your text can help you to review and learn essential terms and key concepts. True/false and multiple choice questions are included for each chapter. Check your score and take quizzes again if needed. A reference for where to find more material in the text is included with each answer. This is instant access product; at the completion of your purchase, simply go to "My Home" and gain immediate access to your product. Note: If you have purchased CourseMate for your title, flash cards are already included.

Quizzing with Flash Cards Instant Access  (ISBN-10: 1285787951 | ISBN-13: 9781285787954)

Interactive practice quizzes and flashcards designed to work with your text can help you to review and learn essential terms and key concepts. Flashcards contain terms and definitions for each chapter. Practice quizzes consist of true/false and multiple choice questions for each chapter. Check your score and take quizzes again if needed. A reference for where to find more material in the text is included with each answer. This is instant access product; at the completion of your purchase, simply go to "My Home" and gain immediate access to your product. Note: If you have purchased CourseMate for your title, practice quizzes and flashcards are already included.

Bundle: Medical Office Simulation Software 2.0 + Workbook for Blesi/Wise/Kelly-Arney's Medical Assisting Administrative and Clinical  (ISBN-10: 1133802133 | ISBN-13: 9781133802136)

Clear and easy to understand, MEDICAL ASSISTING: ADMINISTRATIVE AND CLINICAL COMPETENCIES, Seventh Edition delivers all of the knowledge base, skills, and behaviors required for an entry-level medical assistant, including a comprehensive section on the structure and function of body systems. The book has been streamlined and updated to include the latest in emergency preparedness, ICD-10, electronic health records, as well as personal effectiveness topics such as, professionalism and time management. Updated and innovative, the 7th edition of Medical Assisting: Administrative and Clinical Competencies uses multiple in-text features and exclusive technology products to prepare you for a successful career in medical assisting, and give you an advantage in today's competitive marketplace.