Nelson Higher Education

Higher Education

Case Studies in Health Information Management, 3rd Edition

  • Patricia Schnering
  • Nanette B. Sayles
  • Charlotte McCuen
  • ISBN-10: 1305955331
  • ISBN-13: 9781305955332
  • 480 Pages | Paperback
  • Previous Editions: 2014, 2008
  • COPYRIGHT: 2018 Published
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About the Product

Created for aspiring Health Information Management (HIM) and Health Information Technology (HIT) professionals in training, CASE STUDIES IN HEALTH INFORMATION MANAGEMENT, 3rd Edition helps readers bridge the gap between classroom theory and on-the-job application. More than a collection of fascinating cases, this versatile worktext challenges readers to work through problems with coordinating spreadsheets and forms while applying lessons from the classroom. Case studies feature the latest AHIMA domains and competencies, clearly mapping content in the readings to requirements for RHIA® and RHIT® certification exams in a handy correlation grid. New with the third edition, online learning resources avail readers to extra web content and reference materials, simulated professional forms, and spreadsheets for use in case-related exercises. The ideal complement to any HIM or HIT course, CASE STUDIES IN HEALTH INFORMATION MANAGEMENT, 3rd Edition is suitable for lab or practicum work, individual or group assignments, self-study, and as a professional desk reference.


  • Critical Topics: Case studies explore seven major HIM topics, including present-day issues in health data management, health care privacy and ethics, information technology, project and operations management, quality and performance, and statistics.

  • Progressive Organization: Drawing readers into the subject-matter in small doses, this worktext starts with basic case studies on common situations before moving on to the more complex and difficult challenges HIM professionals face. This approach allows

  • Realistic Documents: Cases include representative versions of the HIM forms and documents used by HIM professionals, helping readers understand some of the basic record-keeping, compliance, and operational processes in health care today.

  • Exam and Skills Mapping: To help readers prepare for certification exams, a detailed correlation grid connects cases to current AHIMA RHIA® and RHIT® domains and competencies. Updated section titles also make it easier for readers to draw key connections

  • Long-lived Tool: This workhorse book complements any HIM or HIT course, serving as a go-to study resource for exams and certification prep, and later as a reliable desk reference on the job.


"I utilize case studies in a variety of ways - Assignments; Discussion Boards; Lectures; Group Work"
— Amy Branch, Pearl River Community College

About the Author

Patricia Schnering

Patricia Schnering, RHIA, CCS, is the founder, author and publisher of Professional Review Guides Inc. and PRG Publishing Inc. Previously, she worked as a health information management (HIM) consultant and as an adjunct instructor of HIM at St. Petersburg College. She was also president of her local GCHIMA and a delegate to the FHIMA, where she has served on committees and the board of directors. She earned the FHIMA Literary Award in 2000 and 2006. In addition to a Bachelor of Science in Business Administration from the University of South Florida, she holds an Associate of Science in Health Information Technology from St. Petersburg College.

Nanette B. Sayles

Nanette Sayles, PhD, is an associate professor in the Health Information Management program at East Central College in Union, Missouri. Her wide range of HIM experience includes work in hospitals, consulting, system development and implementation, and education, eventually earning her the American Health Information Management Association Triumph Educator Award. She received an undergraduate degree in Medical Record Administration and Master of Science degrees in both Health Information Management and Public Administration -- all from the University of Alabama at Birmingham. She completed her doctorate in Adult Education at the University of Georgia.

Charlotte McCuen

Charlotte McCuen, MS, RHIA, is an adjunct faculty member of Health Information Management at the University of Cincinnati. Her three decades of professional experience in HIM include serving as associate professor and clinical coordinator for the HIM undergraduate degree programs at Macon State College in Georgia as well as HIM director for an acute care hospital and a state psychiatric and forensic acute care hospital. Her consulting practice extends to long-term care facilities, a behavioral health hospital, physician offices and renal dialysis centers. She received her Bachelor of Science in Medical Record Administration from the Medical College of Georgia and her Master of Science in Health Care Policy and Administration from Mercer University. She continues to volunteer with AHIMA as well as the Georgia Health Information Management Association (GHIMA), where she received the Mentor Award and recently served as president.

Table of Contents

1. Data Content, Structure, and Standards.
2. Information Protection: Access, Archival, Privacy, and Security.
3. Informatics, Analytics, and Data Use.
4. Revenue Management.
5. Compliance.
6. Leadership.
7. Healthcare Statistics and Research Methods.

New to this edition

  • Broad Versatility: Updated to meet the latest credentialing standards, the third edition of CASE STUDIES IN HEALTH INFORMATION MANAGEMENT delivers a diverse collection of case scenarios appropriate for use across the AHIMA curricula and in a variety of classroom applications.
  • NEW Correlations: A detailed correlation grid illustrates just where and how each case study relates to current program competencies for Registered Health Information Technician (RHIT®) and Registered Health Information Administrator (RHIA®) certification exams.
  • Updated Section Titles: Renamed for clarity, section headings in this worktext now correspond to the updated domain names and competencies required for the AHIMA’s RHIT® and RHIA® certifications.
  • Extra Help: The Instructor Companion Website offers practical online resources, including additional references for working with the case studies in this book.


All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

Instructor Companion Website  (ISBN-10: 130595534X | ISBN-13: 9781305955349)

Everything you need for your course in one place! This collection of product-specific lecture and class tools is available online via the instructor resource center at You'll be able to access and download materials such as the Instructor’s Manual, case forms, and more. Designed to coordinate with the book, this companion site also includes extra references for working with the case studies.

Student Companion Website  (ISBN-10: 1305955358 | ISBN-13: 9781305955356)

This website provides a variety of resources to help students review for class and exams, or simply add depth to their studies. Helpful content includes chapter outlines, learning objectives, glossaries, flashcards, online forms, and spreadsheets that complement the case studies.

Student Supplements

Student Companion Website  (ISBN-10: 1305955358 | ISBN-13: 9781305955356)

This website provides a variety of resources to help you review for class and prepare for certification exams. Helpful content includes chapter outlines, learning objectives, glossaries, flashcards, online forms, and spreadsheets that complement the case studies.