Nelson Higher Education

Higher Education

Keyboarding and Word Processing, Complete Course, Lessons 1-120: Microsoft Word 2010: College Keyboarding, 18th Edition

  • Susie H. VanHuss
  • Connie M. Forde
  • Donna L. Woo
  • ISBN-10: 0538496479
  • ISBN-13: 9780538496476
  • 672 Pages | Spiralbound
  • Previous Editions: 2009, 2006, 2002
  • COPYRIGHT: 2011 Published
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About the Product

Help your students master the keyboarding and word processing skills they need for career success! The Eighteenth Edition of KEYBOARDING AND WORD PROCESSING COMPLETE COURSE, LESSONS 1-120 uses proven techniques to guide students from initial new-key learning to expertise in creating business documents with Microsoft® Word 2010. South-Western College Keyboarding offers a time-tested pedagogy that helps students develop a strong foundation in basic keyboarding, steadily improve their skills, and rapidly become proficient in document formatting, proofreading, and business communication. Each lesson is clearly focused, well structured, and designed to provide step-by-step training and reinforcement to help students quickly acquire and apply new skills. Based on customer feedback, the complete course is divided into two semesters with 55 lessons each, plus a set of supplemental lessons to complete the Microsoft Office Specialist certification. This comprehensive text combines all of the lessons and learning tools you will need for your course within a space-saving easel-back format. Lessons 1-25 concentrate on building fundamental keyboarding skills by mastering the alphabetic keyboard, top-row numbers, symbols, and the numeric keypad. Lessons 26-55 teach the basics of document formats and word processing, including block and modified block letters, memos, tables, and graphics. Lessons 56-110 cover document design, mail merge, advanced graphics, meeting documents and collaboration, legal and medical documents, and employment documents. The final 10 lessons include material to help students pursue Microsoft Office Specialist certification.


  • The South-Western College Keyboarding series features a complete set of textbooks and software to support all courses, making it easy to choose compatible components for every course structure and schedule—and across the entire keyboarding and word processing curriculum.

  • Correct keyboarding skills are emphasized with pictures and standard highlighted directions, making it easier for students to understand and acquire the fundamentals necessary for success.

  • Technique Tips provide useful hints to help students increase their keying proficiency and continue to improve their basic keyboarding skills.

  • Supplemental drills and timed writings give students extra practice to strengthen important skills.

  • A module covering employment documents provides students with the real-world skills and relevant knowledge to succeed in today's business climate.


"I really love the books. They are easy to read, easy to teach from. Course content can be increased or decreased depending on student ability."- Kay Holcomb, Eastern New Mexico University-Roswell
— Kay Holcomb

About the Author

Susie H. VanHuss

Dr. Susie H. VanHuss received her B.S. degree from the University of Southwestern Louisiana and her MBA and Ph.D. degrees from Indiana University. Her teaching specialties include business communications, administrative systems, and personnel management. Her work, includes textbooks in communications, keyboarding and word processing, and office technology. She has written numerous journal articles and has served on the editorial review boards of several leading business education journals.

Connie M. Forde

Dr. Connie M. Forde is a full professor and head of the Department of Instructional Systems and Workforce Development at Mississippi State University, where she leads undergraduate programs in information technology services, business technology teacher education, and industrial technology, as well as graduate programs in instructional technology. Dr. Forde also continues to advise doctoral students on their dissertation research. Prior to her tenure at Mississippi State University, she was a business teacher at both the community college and secondary levels. She earned her B.S. and M.Ed. degrees in business education from the University of Southern Mississippi and her Ph.D. in higher education from the University of Mississippi. Dr. Forde serves as coauthor of the COLLEGE KEYBOARDING series and a variety of word processing and integrated applications textbooks and simulations. She is a recognized contributor to the professional literature and a speaker at state, regional, and national conferences. Additionally, she has served as president of the National Business Education Association, Southern Business Education Association, and National Council of Pi Omega Pi, and chair of the Foundation for the Future of Business Education.

Donna L. Woo

Donna L. Woo is an instructor and department coordinator for Information Systems/Office Automation at Cypress College and associate director of education at Pacific College. She received her B.A. and M.A. degrees in business education from Michigan State University and earned her Ed.D. from Nova University. Her industry experience includes work for both IBM and General Motors. A respected author, Dr. Woo has written several word processing textbooks and has served as a coauthor on several editions of South-Western COLLEGE KEYBOARDING textbooks.

Table of Contents

1. Alphabetic Keys.
2. Figure and Symbol Keys.
3. Word 2010 Basics.
4. Memos and Letters.
5. Tables.
6. Reports.
7. Graphics.
8. Review.
Project 1: TruAcc, Inc.
9. Word 2010 Review.
10. Memos and Letters.
11. Organize Tables.
12. Reports.
13. Mail Merge.
Project 2: Palm Beach Pet Center I.
14. Documents with Graphics.
15. Meeting Documents and Collaboration.
16. Legal and Medical Documents.
17. Employment Documents.
18. Review and Assessment.
Project 3: Palm Beach Pet Center II.
19. Mastering Word Commands.
20. Sharing and Maintaining Documents.
Reference Guide.
Summary of Commands.

New to this edition

  • Updated for Word 2010; Word 2010 is applied in all word processing drills and applications.
  • One series of textbooks and software that supports all courses to reduce confusion on which series to use and making purchasing decisions easier. Lessons 1-25: Presents new key learning and some communications and proofreading exercisesLessons 1-55: Presents new key learning, skill building, document formatting, and word processing basics Lessons 56-110: Reinforces and expands document formatting and word processing commands. Completes Core certification requirements and extends into Expert competencies.Lessons 1-120: Includes the above and advanced word processing commands required to meet Microsoft Office Certification.
  • QuickCheck provides a visual thumbnail solution to help the learner know they're on track.
  • Trouble Shooting feature provides tips on how students can overcome problems when the solution isn't correct; for example, if the pagination is incorrect within sections of a document, Trouble Shooting will help the learner fix the issue.
  • Watch the Videos located in Keyboarding Pro DELXUE for Word 2010 commands and communication skills are referenced in the text prior to being applied to help train users and increase skills.


All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

Instructor's Resource CD-ROM, L1-120  (ISBN-10: 084005341X | ISBN-13: 9780840053411)

Now all instructor materials are available on one convenient and easy-to-use CD. Designed to help facilitate classroom instruction, this CD has instructor files unique to the text, such as data files, Microsoft® PowerPoint® slides, teaching suggestions, and ExamView® software. Data files, solutions files, ExamView test questions, PowerPoint presentations, tests, and the syllabus have all been updated for the current edition. All of these tools can help motivate students and enhance their knowledge and course appreciation.

Instructor's Manual, Lessons 1-55  (ISBN-10: 084005338X | ISBN-13: 9780840053381)

Prepare for class more quickly and effectively with resources such as teaching suggestions, activity solutions, and tips for assessing student progress. Solutions printouts and teaching notes are new to the Eighteenth Edition.

Instructor's Manual, L56-120  (ISBN-10: 0840053398 | ISBN-13: 9780840053398)

Prepare for class more quickly and effectively with resources such as teaching suggestions, solutions, and tips for assessing student progress. Solutions printouts and teaching notes are new to the Eighteenth Edition.

Keyboarding Pro DELUXE 2 Site License  (ISBN-10: 0840053193 | ISBN-13: 9780840053190)

This software uses step-by-step training and reinforcement to help students develop their skills and confidence while developing a strong foundation in the basic keyboarding skills they need for career success. Updated for Microsoft Word 2010, the software now includes a check for document formatting, a new timed writing report, and updated reference videos.