Nelson Higher Education

Higher Education

Microsoft® Office 2013: Illustrated, Third Course, 1st Edition

  • Carol Cram
  • Lisa Friedrichsen
  • Lynn Wermers
  • ISBN-10: 128508246X
  • ISBN-13: 9781285082462
  • 656 Pages | Paperback
  • Previous Editions: 2012
  • COPYRIGHT: 2014 Published
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About the Product

Praised by instructors for its concise, focused approach and user-friendly format, the Illustrated Series engages both computer rookies and hot shots in mastering MICROSOFT OFFICE 2013 applications quickly and efficiently. Skills are accessible and easy-to-follow thanks to the Illustrated Series' hallmark 2-page layout, which allows students to see an entire task in one view. New Learning Outcomes outline the skills covered in each lesson, and larger full-color screens represent exactly what students should see on their own computers. Each unit begins with a brief overview of the principles of the lesson, and introduces a case study for further application.


  • Concise, to-the-point instruction helps students of all levels learn essential skills for using Microsoft Office 2013--including Word, Excel, Access, PowerPoint, as well as the integration of the applications.

  • Unique 2-page spread keeps learners of all levels engaged and on track by presenting an entire task in a single view.

  • Predicts commonly made mistakes and offers "Quick Tips" and "Troubles" within the step-by-step directions to help students avoid typical errors and pitfalls.

  • Makes concepts relevant with end-of-chapter Independent Challenges.

  • Serves as a great reference both during and after the course.


"I like the very user-friendly approach and layout of the Illustrated book, as well as the pedagogy – the review skills and concepts. The students are reading and using the extra tips and information in the margins, which is a surprise to me because with the previous book I used they were overwhelmed by too much information. This 'hits it'."
— Linda Baier, Mayville State University

About the Author

Carol Cram

Carol M. Cram is the author of more than 35 textbooks on computer applications, business communications, and Internet-related subjects. Carol is also a well-recognized and respected faculty member at Capilano College in North Vancouver, where she currently serves as the Convenor of the Executive Support Program, the Program Consultant for Business and Computers in Continuing Education, and as an instructor of business and computer-related courses.

Lisa Friedrichsen

Lisa Friedrichsen is a professor at Johnson County Community College in Overland Park, Kansas, where she teaches database and web development classes. As an author, she has written several prominent Access, Office and Web-related textbooks. Ms. Friedrichsen combines her ability to teach with extensive industry experience to create clear, practical presentations. She has a B.S. in engineering from Iowa State University and an M.B.A. from Drake University. She worked for a decade at IBM Corporation before becoming a consultant, author and college professor.

Lynn Wermers

Lynn Wermers is a professor in the Computer Science Department at North Shore Community College in Massachusetts, where she teaches IT, data management, data analysis and web development courses. She also teaches part-time in the math department for the College of Professional Studies at Northeastern University. Ms. Wermers has authored numerous leading books that focus on Excel for Cengage Learning.

Table of Contents

Word Unit I: Developing Multipage Documents.
Word Unit J: Working with Styles and Templates.
Word Unit K: Working with References.
Word Unit L: Integrating Word with Other Programs.
Word Unit M: Exploring Advanced Graphics.
Word Unit N: Building Forms.
Word Unit O: Collaborating with Coworkers.
Word Unit P: Customizing Word.
Excel Unit I: Automating Worksheet Tasks.
Excel Unit J: Enhancing Charts.
Excel Unit K: Using What-if Analysis.
Excel Unit L: Analyzing Data with PivotTables.
Excel Unit M: Exchanging Data with Other Programs.
Excel Unit N: Sharing Excel Files and Incorporating Web Information.
Excel Unit O: Customizing Excel and Advanced Worksheet Management.
Excel Unit P: Programming with Excel.
Access Unit I: Importing and Exporting Data.
Access Unit J: Analyzing Database Design Using Northwind.
Access Unit K: Creating Advanced Queries.
Access Unit L: Creating Advanced Reports.
Access Unit M: Creating Macros.
Access Unit N: Creating Modules and VBA.
Access Unit O: Building a Database Interface.
Access Unit P: Administering the Database.

New to this edition

  • Completely updated to reflect new features and enhancements in Microsoft Office 2013.
  • New! Learning outcomes for each 2-page lesson mapped to assessments, including SAM Assessment and SAM Projects.
  • New! Design improvements help keep students engaged and on track.


All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

Instructor's Resource CD-ROM  (ISBN-10: 1285082478 | ISBN-13: 9781285082479)

Now all instructor materials are available on one convenient and easy-to-use CD. Designed to help facilitate classroom instruction, this CD has instructor files unique to the textbook. A variety of ancillaries are included such as data and solution files, syllabi, and PowerPoint presentations. All of these tools can help motivate students and enhance their knowledge and course appreciation.

Review Pack  (ISBN-10: 1285082494 | ISBN-13: 9781285082493)

All data files necessary to complete lesson activities are included on this CD.

LMS Integrated for SAM 2013 Assessment, Training, and Projects with MindTap Reader, 1 term Instant Access  (ISBN-10: 130544308X | ISBN-13: 9781305443082)

SAM trains, and tests essential Microsoft Office and computer concepts skills. Students engage in a hands-on environment, then apply their skills to real-world applications. SAM’s auto-graded assignments and flexible reporting tools saves instructors time and energy.

Student Supplements

LMS Integrated for SAM 2013 Assessment, Training, and Projects with MindTap Reader, 1 term Instant Access  (ISBN-10: 1305510593 | ISBN-13: 9781305510593)
Review Pack  (ISBN-10: 1285082494 | ISBN-13: 9781285082493)

All data files necessary to complete lesson activities are included on this CD.

LMS Integrated for SAM 2013 Assessment, Training, and Projects with MindTap Reader, 1 term Instant Access  (ISBN-10: 130544308X | ISBN-13: 9781305443082)

Go from Office user to Office expert SAM –Skills Assessment Manager – is the top online training resource for Microsoft Office suites. No matter what your skill level, SAM helps you learn with confidence so you have a better chance to make better grades. Navigate easily from day one SAM has all your course content in one easy location, offering an intuitive homepage which ensures you always get where you need to go. See how Office is used in the real world SAM training and assessments simulate the real MS Office environment, which will prepare you for more workplace success. Set yourself up for better grades Automatic feedback on assignments and a personalized study plan help you stay on track for improved grades. Student Testimonials: “My course experience using SAM has been great. It has actually helped me more in class because it lets us do an unlimited amount of training. If we do need help with something, we can just log onto SAM and do it.” - Student Westchester Community College “[SAM] told me all of the mistakes I made, and when I saw the mistakes, it allowed me to use critical thinking of what I could do to make that problem 100% correct.” - Student Hutchinson Community College CTA: Ask your instructor about SAM for this course. Visit us online: