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Higher Education

Interpersonal Communication: Everyday Encounters, 8th Edition

  • Julia T. Wood
  • ISBN-10: 128544583X
  • ISBN-13: 9781285445830
  • 432 Pages | Paperback
  • Previous Editions: 2013, 2010, 2007
  • COPYRIGHT: 2016 Published
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About the Product

Written by leading scholar and award-winning teacher Julia T. Wood, INTERPERSONAL COMMUNICATION: EVERYDAY ENCOUNTERS, 8e relates theory and skills directly to students' everyday interactions as it delivers a solid introduction to interpersonal communication. Completely up to date, the new Eighth Edition integrates the latest communication research, including findings from more than 125 new sources. Reflecting the author's expertise in gender and social diversity, the text includes an unparalleled focus on diversity. The new edition also features increased coverage of social media and an expanded emphasis on ethical choices. It addresses such timely issues as emotional intelligence and forgiveness, interracial relationships, safe sex, ways to deal with abuse from intimates, race-related differences between conflict styles, and the power of language. In addition, the text is available with MindTap—a fully online, highly personalized teaching experience that enhances learner engagement and improves outcomes while reducing instructor workload.


  • Offering additional viewpoints on chapter topics, commentaries by students from colleges and universities around the nation highlight their experiences, insights, and concerns-broadening classroom discussions to include a wide range of perspectives.

  • Icons in the margins point students to “Everyday Skills” at the end of each chapter. Covering most Learning Objectives, these exercises emphasize the next level of application-skill building with author support. They may be answered in the book or interactively in MindTap.

  • “Communication in Everyday Life” features-with “Diversity”, “Insight”, “Social Media”, and “Workplace” subcategories-spotlight interesting research and examples of interpersonal communication in real life.

  • End-of-chapter “Continuing the Conversation” provides a short video case study that continues the conversation of the chapter by showing students how the theories and principles that they just read about show up in everyday life. Additional videos are available for students in MindTap.

  • “Assessing Yourself” quizzes in most chapters enable students to apply chapter concepts at the most basic level-themselves.

  • “Engaging with Ideas” reflections and “Thinking Critically” activities allow students to reflect and write in more depth-in MindTap-by considering questions about personal, on-the-job, and ethical applications.


“The text breaks down a complicated subject into specific digestible chunks and teaches to competencies in those chunks. I think that this text does a great job with organization. This is a book I can take in order. It is a book that makes sense.”
— Jason Stone, Oklahoma State University, Oklahoma City

About the Author

Julia T. Wood

Julia Wood joined the faculty at the University of North Carolina at Chapel Hill when she was 24. During her 37 years on the faculty, she taught classes and conducted research on personal relationships as well as gender, communication, and culture. She was named the Lineberger Distinguished Professor of Humanities and the Caroline H. and Thomas S. Royster Distinguished Professor of Graduate Education. In addition to publishing 25 books and 100 articles and book chapters, she has presented more than 100 papers at professional conferences and campuses around the country. Her accolades include 14 awards honoring her teaching and 16 awards recognizing her scholarship. She received her B.A. from North Carolina State University, her M.A. from the University of North Carolina at Chapel Hill, and her Ph.D. from The Pennsylvania State University.

Table of Contents

1. A First Look at Interpersonal Communication.
2. Communication and Personal Identity.
3. Perception and Communication.
4. The World of Words.
5. The World Beyond Words.
6. Mindful Listening.
7. Emotions and Communication.
8. Communication Climate: The Foundation of Personal Relationships.
9. Managing Conflict in Relationships.
10. Friendships in Our Lives.
11. Committed Romantic Relationships.
12. Communication in Families.
Epilogue: Continuing the Conversation.

New to this edition

  • Cultural diversity is woven even more thoroughly throughout the new Eighth Edition. Chapter 2, Communication and Personal Identity, discusses cultural influences on self-presentation. Chapter 3, Perception and Communication, highlights research showing that people from different cultures perceive visual phenomena differently. The discussion of conflict in Chapter 9, Managing Conflict in Relationships, now includes information about cultural influences on how people manage conflict.
  • Stronger and more integrated attention to social media is featured throughout. Every chapter includes a section that discusses connections between chapter themes and social media. All chapters also include one or more “Communication in Everyday Life” features highlighting social media.
  • Expanded attention to ethics includes coverage of ethical choices integrated throughout the text as well as a “Thinking Critically” question focused specifically on ethics at the end of each chapter.
  • Chapter 2, Communication and Personal Identity, includes a new section on how we express, or perform, our identities. Highlighting our human ability to choose how to perform our identities, this new material provides a useful complement to existing coverage of ways that others and culture shape identity.
  • Now more relevant to contemporary students, Chapter 12, Communication in Families, helps students think about and manage issues that face or will face them and their families.


All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

Cengage Testing, powered by Cognero® Instant Access  (ISBN-10: 1305090683 | ISBN-13: 9781305090682)

Cengage Learning Testing, powered by Cognero Instant Access for Wood's Interpersonal Communication: Everyday Encounters is a flexible, online system that allows you to import, edit, and manipulate test bank content from the INTERPERSONAL COMMUNICATION: EVERYDAY ENCOUNTERS, 8e test bank or elsewhere, including your own favorite test questions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.

MindTap Speech, 1 term (6 months) Instant Access for Wood's Interpersonal Communication: Everyday Encounters  (ISBN-10: 1305091175 | ISBN-13: 9781305091177)

MindTap Speech for Wood's Interpersonal Communication: Everyday Encounters, 8th Edition is a personalized teaching experience with relevant assignments that guide students to analyze, apply, and improve thinking, allowing you to measure skills and outcomes with ease. Personalized teaching becomes yours through a Learning Path built with key student objectives and your syllabus in mind. Control what students see and when they see it. Relevant readings, multimedia, and activities are designed to take students up the levels of learning, from basic knowledge to analysis and application. Analytics and reports provide a snapshot of class progress, time in course, engagement and completion rates.

Student Supplements

MindTap Speech, 1 term (6 months) Instant Access for Wood's Interpersonal Communication: Everyday Encounters  (ISBN-10: 1305091175 | ISBN-13: 9781305091177)

MindTap Speech for Wood's Interpersonal Communication: Everyday Encounters, 8th Edition provides you with the tools you need to better manage your limited time -- you can complete assignments whenever and wherever you are ready to learn with course material specially customized for you by your instructor and streamlined in one proven, easy-to-use interface. With an array of tools and apps -- from flashcards to note taking -- you'll get a true understanding of course concepts, helping you to achieve better grades and setting the groundwork for your future courses. Access to this product is valid for 6 months of usage.