Nelson Higher Education

Higher Education

Case Studies in Maintenance and Reliability: A Wealth of Best Practices, 1st Edition

  • V. Narayan
  • James W. Wardhaugh
  • Mahen C. Das
  • ISBN-10: 0831102217
  • ISBN-13: 9780831102210
  • 0 Pages | Paperback
  • Previous Editions: 2013
  • COPYRIGHT: 2013 Published
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About the Product

The authors describe 42 on-the-job events or situations – case studies taken from their own work experience and from which they gained invaluable insights into a wealth of best practices in maintenance and reliability. In many instances they did not know the underlying academic theories that would have applied. They found solutions often more by intuition and teamwork. The case studies are real, told by the people who were professionally and emotionally involved. The authors have resisted the temptation to offer a set of recipes for all occasions. Rather, the approach is all about "how we did it" rather than "how you must do it". Case study stories are a great way to communicate, and that is the medium the authors have adopted. They've packed the book with common sense ideas on how to improve maintenance and reliability performance. Operations and maintenance technicians, supervisors, managers, planners, schedulers and support engineering teams, as well as designers and project managers will value these dynamic illustrations of real-life situations. Many will recognize similarities to their own work. Students will find the true case studies to be a refreshing change from the usual diet of books emphasizing theory.


  • Provides a logical organization with chapters grouped into six broad headings, enabling readers to choose the order in which they wish to absorb the lessons, which are based on the Shewhart-Deming Continuous Improvement cycle.

  • In addition to the Plan-Schedule-Execute-Analyze elements, the authors have added Leadership and People to complete the suite.

  • Each chapter has broadly similar sections, beginning with a Background to the events, going on to describe the key elements of the approach, and ending with Lessons and Principles.

  • Underlying theories, philosophies or even detailed descriptions of methods are stripped out of the main chapters and described in Appendices, so that only those readers who wish to delve into details may do so.

  • Contains a Book Summary which draws all the principles and lessons together, and gives references to the relevant chapters.

  • Copiously illustrated, with charts, diagrams and tables which relate closely to the text.

Table of Contents

Part One: Introductory
Chapter 1: Introduction & Navigation Guide
Chapter 2: The Locations

Part Two: Leadership
Chapter 3: Creating the Vision
Chapter 4: Setting Objectives
Chapter 5: Changing Pradigms with Leadership and Expertise
Chapter 6: Applying Best Business Practices
Chapter 7: Evaluate Contractor's Unit Rates
Chapter 8: Benchmarking

Part Three: People
Chapter 9: Manning Levels
Chapter 10: Integrating Inspection and Degradation Strategies
Chapter 11: Technician Training Challenge
Chapter 12: Competence Profiles
Chapter 13: Operators & Maintainers
Chapter 14: Building a Reliable Culture
Chapter 15: Managing Surplus Staff
Chapter 16: Retraining Surplus Staff

Part Four: Plan
Chapter 17: Integrated Planning
Chapter 18: Critical Path Planning Capability
Chapter 19: Shutdown Management
Chapter 20: Electrical Maintenance Strategies
Chapter 21: Minor Maintenance by Operators
Chapter 22: Relocating Machine Tools
Chapter 23: Painting Contract Strategy

Part Five: Schedule
Chapter 24: Long Look-Ahead Plan
Chapter 25: Workload Management
Chapter 26: Infrastructure Maintenance
Chapter 27: Workflow Management

Part Six: Execute
Chapter 28: Trip Testing
Chapter 29: Work the Plan
Chapter 30: Keeping to Schedule
Chapter 31: Operators as a Maintenance Resource
Chapter 32: Overtime Control
Chapter 33: Manage Contractors

Part Seven: Analyze
Chapter 34: Reliability Engineering in New Projects
Chapter 35: Computing Reliability Data
Chapter 36: Shutdown Planning Review
Chapter 37: Shutdown Duration/Cost
Chapter 38: Turnaround Performance Improvements
Chapter 39: Motor Maintenance Regimes
Chapter 40: Boiler Feed-Water Pump Seals
Chapter 41: Cooling Water Pump Failures
Chapter 42: Laboratory Oven Failures
Chapter 43: Heater Oulet Flue Gas Dampers
Chapter 44: Pubmp Reliability
Chapter 45: Book Summary