Nelson Higher Education

Higher Education

Delmar Online Training Simulation: HVAC, 2 terms (12 months) Instant Access, 7th Edition

  • Bill Whitman
  • Bill Johnson
  • John Tomczyk
  • Eugene Silberstein
  • ISBN-10: 1305968735
  • ISBN-13: 9781305968738
  • Mixed Media
  • COPYRIGHT: 2016 Published
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About the Product

DELMAR ONLINE TRAINING SIMULATION: HVAC, is a 3-D, immersive simulation that offers a rich learning experience that mimics field performance. It challenges you to master diagnostic and troubleshooting skills across six pieces of HVAC equipment found in industry- Gas Furnace, Oil Furnace, Gas Boiler, Small Commercial Air Conditioner, Central Air Conditioners and Heat Pump. Soft skills are also included within the Simulation. DELMAR ONLINE TRAINING SIMULATION: HVAC offers more than 150 scenarios which allow you to troubleshoot and build diagnostic and critical thinking skills. Two modes within the Simulation promote incremental learning: Training Mode has fixed scenarios to aid in initial familiarization with the equipment, the problem needing attention and the capabilities of the Simulation Challenge Mode is randomized with 3 levels: Beginner, Intermediate, and Advanced. Both modes require you to diagnose a fault or faults and perform the repair successfully while materials and labor costs are tracked. Online access is for two years upon activation.


  • Each scenario starts with a customer-stated service call. The scenario addresses a simulated fault or multiple faults on an appliance and requires students to use the correct tool and a structured diagnostic process to deliver a repair scope of work and bill.

  • Includes interactive color wiring diagrams linked to diagnostic testing of equipment.

  • Access detailed troubleshooting guides to understand fundamental equipment operation and accelerate the learning process.

  • An easy-to-use and intuitive Gradebook/Admininstration Tool gives instructors quick access and visibility into student performance and understanding.

  • User Feedback Reports provide immediate analysis to help identify and correct problems to aid student understanding.

  • Students/user can practice at their own pace and convenience, in a safe environment. A bonus Soft Skills Module challenges students with questions on the proper engagement behavior with customers.

  • Today’s busy students can practice their growing skills on these simulations from any personal computer—at home, a public library, or in the classroom.

  • Announcing the launch of Delmar Online Training Simulation: HVAC Version 2. This version is an automatic upgrade for any current HVAC Sim users. Version 2 enhancements include: Teleporting - Easier navigation between any indoor and outdoor units and thermostat; Badge and Leaderboard – Track your progress by acquiring badges and earnings. A national leaderboard is included for those who wish to opt in to compare their performance to others; IPAD compatibility – Now your favorite simulation is available on the iPAD2 and newer versions; Dynamic Troubleshooting Guide - More intuitive solution map with option to display step-by-step trouble-shooting path for each scenario.

About the Author

Bill Whitman

Bill Whitman contributed a wealth of academic expertise as well as industry knowledge to this book. Mr. Whitman graduated from Keene State College in Keene, New Hampshire with a bachelor’s degree in Industrial Education. He received his master’s degree in School Administration from St. Michael’s College in Winooski, Vermont. After instructing drafting courses for three years, Mr. Whitman became the Director of Vocational Education for the Burlington Public Schools in Burlington, Vermont, a position he held for eight years. He spent five years as the Associate Director of Trident Technical College in Charleston, South Carolina. Mr. Whitman was the head of the Department of Industry for Central Piedmont Community College in Charlotte, North Carolina, for 18 years.

Bill Johnson

Now retired, Bill Johnson has taught heating, air conditioning, and refrigeration for more than two decades in various technical colleges and factory schools. A graduate of Southern Technical Institute, a branch of Georgia Tech in Atlanta, he has also served as service manager for a major manufacturer for six years. Mr. Johnson owned his own HVAC/R business for 10 years and has been a member of the Refrigeration Service Engineers Society and the American Society of Heating Refrigerating Air Conditioning Engineers. His authoring credits include three major textbooks on the market today as well as their ancillary materials. He has also written monthly articles--BTU Buddy--that are available online.

John Tomczyk

John Tomczyk received his associates degree in refrigeration, heating, and air-conditioning technology from Ferris State University in Big Rapids, Michigan; his bachelor’s degree in mechanical engineering from Michigan State University in East Lansing, Michigan; and his master’s degree in education from Ferris State University. Mr. Tomczyk has worked in refrigeration, heating, and air conditioning service and technical writing consultation for both the academic and industrial fields for numerous years -- enabling him to bring a wealth of experience to this text. His technical articles have been featured in many HVACR magazines and journals. Mr. Tomczyk is also the author of TROUBLESHOOTING AND SERVICING MODERN AIR CONDITIONING AND REFRIGERATION SYSTEMS. Mr. Tomczyk has 29 years of teaching experience at the Refrigeration, Heating, and Air-Conditioning Technology program at Ferris State University and is a member of many HVAC/R trade organizations.

Eugene Silberstein

Since entering the HVAC industry in 1980, Eugene has taken on many roles ranging from field technician and system designer to company owner, teacher, administrator, consultant and author. Eugene is currently the Director of Technical Education and Standards at the ESCO Institute. Eugene has twenty-five years of teaching experience and has taught air conditioning and refrigeration at many institutions including high school vocational programs, proprietary post-secondary institutions, and community colleges. In December of 2015, Eugene retired from his tenured teaching position at Suffolk County Community College, in Brentwood, New York, to join the ESCO Group and relocate to Southern California. Eugene earned his dual Bachelors Degree from The City College of New York (New York, NY) and his Masters of Science degree from Stony Brook University, (Stony Brook, NY) where he specialized in Energy and Environmental Systems, studying renewable and sustainable energy sources such as wind, solar, geothermal, biomass, and hydropower. He earned his Certified Master HVAC/R Educator (CMHE) credential from HVAC Excellence and the ESCO Group in 2010. Eugene also carries ASHRAE’s BEAP credential, which classifies Eugene as a Building Energy Assessment Professional. He is also an active member of many industry societies. Eugene has served as the subject matter expert on more than fifteen HVAC-related educational projects. His most notable work is Cengage Learning’s Refrigeration and Air Conditioning Technology title, which is now entering its 9th Edition (2021). This book is used in more than 1,000 schools both in this country and abroad to help individuals master the skills they need to install, service, troubleshoot, and design HVAC/R equipment.

Table of Contents

Gas Furnace Faults
1. Loose white wire on inducer motor.
2. Loose black wire on inducer motor.
3. Faulty inducer motor.
4. IFC inducer motor circuit fault.
5. IFC ignitor circuit fault.
6. IFC terminal W loose.
7. IFC Terminal R loose.
8. Dirty air filter.
9. IFC line H loose.
10. IFC line N loose.
11. Faulty ignitor.
12. Faulty pressure switch.
13. Faulty thermostat.
14. Faulty transformer.
15. Tripped circuit breaker.
16. Faulty flame sensor.
17. Low gas supply pressure.
18. Faulty gas valve.
19. Faulty blower motor.
20. Faulty blower motor capacitor.
21. Obstructed return airflow duct.
22. Thermostat terminal W loose.


Student Supplements

Residential Construction Academy HVAC  (ISBN-10: 143905634X | ISBN-13: 9781439056349)

RESIDENTIAL CONSTRUCTION ACADEMY HVAC 2nd is a full color, comprehensive text for aspiring technicians, covering installation, startup and service of residential air conditioning and heating systems. The presentation of the material is detailed with step by step procedures that clearly illustrate key skills needed to properly install a system. Full color illustrations of procedures have side by side descriptions to clarify the instructions. Topics covered include the installation and service of oil, gas, electric and geothermal heating systems as well as boilers, hydronic heating and radiant heating. Now available with this text is The Complete HVAC Lab Manual, which features over 250 lab exercises, covering 15 topic areas. See the supplements section for more details.