Nelson Higher Education

Higher Education


Introduction to Health Care Management + Navigate 2 Advantage Access, 4th Edition

  • Sharon Buchbinder
  • Nancy H. Shanks
  • Bobbie Kite
  • ISBN-10: 1284156567
  • ISBN-13: 9781284156560
  • 0 Pages | Paperback
  • COPYRIGHT: 2021 Published
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About the Product

Introduction to Health Care Management, Fourth Edition is a concise, reader-friendly, introductory healthcare management text that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader’s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered. Guidelines and rubrics along with numerous case studies make this text both student-friendly and teacher-friendly. It is the perfect resource for students of healthcare management, nursing, allied health, business administration, pharmacy, occupational therapy, public administration, and public health.


  • Chapters contributed by real experts using an active voice to grab the reader’s attention

  • Instructors’ resources online for eachChapter, including PowerPoints, Test Bank, and Sample Syllabus

  • Updated case studies in a wide variety of settings, in an assortment of healthcare management topics

  • A case study guide, with rubrics for evaluation of student performance, enabling instructors at every level of experience to hit the ground running on that first day of class

  • Access Navigate 2 online learning materials, including a comprehensive and interactive eBook, student practice activities and assessments, learning analytics reporting tools and more.

About the Author

Sharon Buchbinder

Professor and Program Coordinator, MS in Healthcare Management, School of Graduate & Professional Studies, Stevenson University, Owings Mills, Maryland

Table of Contents

Chapter 1: An Overview of Health Care Management
Chapter 2: Leadership
Chapter 3: Management and Motivation
Chapter 4: Organizational Behavior and Management Thinking
Chapter 5: Strategic Planning
Chapter 6: Health Care Marketing
Chapter 7: Quality and Performance Improvement Basics
Chapter 8: Health Information Systems and Technologies
Chapter 9: Financing Health Care and Health Insurance
Chapter 10: Managing Costs and Revenues
Chapter 11: Managing Health Care Professionals
Chapter 12: Strategic Management of Human Resources
Chapter 13: Teamwork
Chapter 14: Addressing Health Disparities: Cultural Proficiency
Chapter 15: Law and Ethics
Chapter 16: Health Care Regulation and Compliance
Chapter 17: Special Topics and Emerging Issues in Health Care management
Chapter 18: Health Care Management Case Studies and Guidelines