Nelson Higher Education

Higher Education

Personal Development for Life and Work, 10th Edition

  • Ann Masters
  • Harold R. Wallace
  • ISBN-10: 0538450231
  • ISBN-13: 9780538450232
  • 480 Pages | Paperback
  • Previous Editions: 2006, 2001, 1996
  • COPYRIGHT: 2011 Published
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About the Product

Personal Development for Life and Work 10e is an easy-to-read and easy-to-use practical text focused on helping students better understand themselves, discover their potential, and prepare for successful employment. Chapter topics are all about gaining self-awareness, developing soft skills and strong communication skills, and adopting professional workplace attitudes and skills to succeed in the workplace. The text is divided into four parts: 1) It's All About You; 2) It's All About Communicating; 3) It's All About Working with Others; 4) It's All About Workplace Success. Chapters are arranged in short sections that include self-assessments, case studies, and activities that are appropriate for both business and personal situations. Topics keep the reader's attention; coverage is thorough without being overwhelming. End-of-chapter features includes Points to Remember, Key Terms, Bookmark It, Activities, and Case Studies.


  • Chapters are organized into sections that can easily be covered in a single class period. Each section concludes with Checkpoints and Applications that highlight and review key concepts in each section.

  • Workplace Focus: Profiles of individuals who have are managing their careers and balancing their personal lives.

  • Think About It: Scenario that sets the state for the chapter.

  • On the Job: Real-life situation with questions for reflection.

  • Apply It: Self assessments and inventories that apply the concepts to both personal and business situations.

  • Chapter Activities: Comprehensive individual and team activities that help students develop essential workplace skills.

  • Case Studies to encourage critical thinking and decision making.

  • Bookmark It: Links to additional web activities related to each chapter.


Good job taking a huge subject area and distilling it down to the basics. Students will appreciate the concise but thorough concept discussion. -- Dorothy Dean
— Dorothy Dean

About the Author

Ann Masters

L. Ann Masters is Administrator of Curriculum/Instruction in the Nebraska Department of Education. Her extensive teaching experience includes nearly 30 years in business and career education. She has taught a wide variety of communications, human relations, and business courses at both the secondary and postsecondary levels. Her administative experience inlcudes positions as Director of Business Education in the Nebraska Department of Education and Member of the National Board of Directors for Future Business Leaders of America. She has published texts in business communication, business English, and human relations and is a frequent conference participant and speaker for state and national career and technical education and business education associations.

Table of Contents

1. Self-Esteem.
2. Self-Development.
3. Attitude.
4. Image.
5. Communication Essentials.
6. Getting Your Message Across.
7. Communicating with Coworkers and Supervisors.
8. Managing Conflict.
9. Meeting Essentials.
10. Applying Critical Work Skills.
11. Developing Customer Focus.
12. Valuing Diversity.
13. Acting Ethically.
14. Developing Leadership and Managing Change.
15. Getting the Job.
16. Taking Charge of Your Career.

New to this edition

  • Four New Chapters: Chapter 9, Meeting Essentials; Chapter 11, Developing Customer Focus; Chapter 14, Developing Leadership and Managing Change; Chapter 16, Taking Charge of Your Career.
  • New chapter organization divided into four Parts: It’s All About You; It’s All About Commuicating; It’s All About Working with Others; It’s All About Workplace Success.
  • Each Part includes an interview with an industry person who speaks to the Part content.
  • Updated website includes PowerPoints, ExamView, Instrutor’s Manual and solutions.


All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

Career & College Success CourseMate with eBook, 1 term (6 months) Instant Access  (ISBN-10: 1111478066 | ISBN-13: 9781111478063)

Attention CourseMate user: Cengage support for existing users of CourseMate will end of 8/1.

Instructor's Resource CD-ROM  (ISBN-10: 053845024X | ISBN-13: 9780538450249)

This IRCD includes Instructor’s Manual and solutions, ExamView, and PowerPoint slides.

Student Supplements

Career & College Success CourseMate with eBook, 1 term (6 months) Instant Access  (ISBN-10: 1111478066 | ISBN-13: 9781111478063)

Cengage Learning's Career & College Success CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Access an integrated eBook, learning tools including flashcards, quizzes, and more, all designed specifically to work with PERSONAL DEVELOPMENT FOR LIFE AND WORK, 10th Edition.