Nelson Higher Education

Higher Education

Practical Law Office Management, 4th Edition

  • Cynthia Traina Donnes
  • ISBN-10: 1305577922
  • ISBN-13: 9781305577923
  • 608 Pages | Paperback
  • Previous Editions: 2007, 2002, 1994
  • COPYRIGHT: 2017 Published
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Overview

About the Product

Focusing on technological advances that are changing the practice of law, this practical, hands-on text covers day-to-day law office management topics, including client relations and communication skills; legal fees, timekeeping, and billing; client trust funds and law office accounting; calendaring, docket control, and case management; legal marketing; and file and law library management. The Fourth Edition is accompanied by Clio’s Boutique Plan cloud-based software (with in-depth tutorials) which allows students to master skills in time and billing, accounting case management, and document management. Other highlights of the new edition include new ethics-related case reviews, up-to-date forms, charts, and checklists that illustrate important concepts relating to paralegals in the law office, and hands-on exercises.

Features

  • A logical organization that allows each chapter to be studied independently gives instructors complete flexibility in presenting the material.

  • A strong ethics focus throughout the book is supported by many Case Review features that emphasize ethical issues.

  • On the Web exercises, Test Your Knowledge questions, Projects, Practical Applications, and Case Review questions help students master key concepts and skills.

  • Up-to-date charts and graphs present material in an easy-to-understand manner.

Reviews

“Activities at End of Chapters – This is my favorite part of each chapter. These activities can be both academic and hands-on, so they provide a great change of pace for the students and instructor.”
— Anthony DiSomma, Heald College

About the Author

Cynthia Traina Donnes

Cynthia Traina Donnes (B.A, M.A.) began her legal career overseeing bankruptcy cases for a statewide bank’s legal department. She soon was appointed as a bankruptcy trustee for the Eastern District of Louisiana, at the time, one of the youngest in the country. She later was appointed as an Arbitrator for the Financial Industry Regulatory Authority (FINRA), hearing securities matters. She recently qualified with the Louisiana Bar Association as a Civil and Family Mediator. She currently teaches Technology in the Law and Bankruptcy Practice and Procedures at Tulane University, where she also revised and taught the Notary Public Preparation course, as well as the Legal Ethics course, and employed interns as part of the Paralegal Internship program. Expanding her teaching beyond the classroom, she presents at seminars and conferences and provides continuing legal education as an accredited sponsor through the Louisiana Supreme Court. ABA certified from the University of New Orleans, she holds a Masters in Legal Studies from American Public University, a Louisiana Notary Public commission, and both Series 7 and Series 66 licenses with FINRA.

Table of Contents

1. The Legal Team, Law Practices, and Law Firm Governance.
2. Legal Administration and Technology.
3. Ethics and Malpractice.
4. Client Relations & Communication Skills.
5. Legal Fees, Timekeeping, and Billing.
6. Client Trust Funds and Law Office Accounting.
7. Calendaring, Docket Control, and Case Management.
8. Legal Marketing.
9. File and Law Library Management.
Appendix A: Creating a Clio Account.
Appendix B: Clio Introduction.
Appendix C: Clio Law Firm Profile and Setup.
Appendix D: Succeeding as a Paralegal.

New to this edition

  • Up-to-date coverage of technological advances that are changing the practice of law prepares students for success in today’s legal environment.
  • Updated case reviews help students develop a better understanding of the types of unethical behavior they may encounter in the legal environment, including technology-related ethical issues.
  • Access to Clio demo software on the Premium Website and updated hands-on exercises give students an opportunity to gain practical experience with legal software as they master key concepts and skills in law office management.
  • Updated screen shots in the hands-on exercises and throughout the book help students understand each step in law management office processes.

Supplements

All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

Practical Law Office Management, Loose-Leaf Version  (ISBN-10: 1337414085 | ISBN-13: 9781337414081)

Focusing on technological advances that are changing the practice of law, this practical, hands-on text covers day-to-day law office management topics, including client relations and communication skills; legal fees, timekeeping, and billing; client trust funds and law office accounting; calendaring, docket control, and case management; legal marketing; and file and law library management. The Fourth Edition is accompanied by Clio’s Boutique Plan cloud-based software (with in-depth tutorials) which allows students to master skills in time and billing, accounting case management, and document management. Other highlights of the new edition include new ethics-related case reviews, up-to-date forms, charts, and checklists that illustrate important concepts relating to paralegals in the law office, and hands-on exercises.

Instructor Companion Website  (ISBN-10: 1305577949 | ISBN-13: 9781305577947)

The Instructor Companion Website includes an Instructor’s Manual with answers to text questions, lecture outlines and teaching suggestions, test banks, and customizable PowerPoint presentations.

Cengage Testing, powered by Cognero® Instant Access  (ISBN-10: 1305578015 | ISBN-13: 9781305578012)

Cengage Learning Testing, powered by Cognero®, is a flexible, online system that allows you to import, edit, and manipulate content from the text’s test bank or elsewhere, including your own favorite test questions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.

MindTap Paralegal, 1 term (6 months) Instant Access for Traina Donnes’ Practical Law Office Management  (ISBN-10: 1305577965 | ISBN-13: 9781305577961)

MindTap Paralegal for Traina Donnes’s Practical Law Office Management, 4th Edition is the digital learning solution that powers students from memorization to mastery. It gives you complete control of your course—to provide engaging content, to challenge every individual, and to build their confidence. Empower students to accelerate their progress with MindTap. MindTap: Powered by You. MindTap gives you complete ownership of your content and learning experience. Customize the interactive syllabi, emphasize the most important topics, and add your own material or notes in the eBook.

Premium Website, 1 term (6 months) Instant Access  (ISBN-10: 1305578031 | ISBN-13: 9781305578036)

The Premium Website is a password-protected Student Companion Site that provides access to the Clio demo software and updates to the text.

Student Supplements

Practical Law Office Management, Loose-Leaf Version  (ISBN-10: 1337414085 | ISBN-13: 9781337414081)

Succeed in your course and prepare for your paralegal career with PRACTICAL LAW OFFICE MANAGEMENT, 4th Edition. This hands-on text provides easy-to-understand coverage of day-to-day law office management topics, including client relations and communication skills; legal fees, timekeeping, and billing; client trust funds and law office accounting; calendaring, docket control, and case management; legal marketing; and file and law library management. Included with the text is Clio’s Boutique Plan cloud-based software that provides detailed, step-by-step tutorials and an opportunity to learn computer software as it applies to the law office environment. Throughout the text up-to-date forms, charts, and checklists illustrate important forms relating to paralegals in the law office, and hands-on exercises help you master key skills and concepts you’ll need on the job.

MindTap Paralegal, 1 term (6 months) Instant Access for Traina Donnes’ Practical Law Office Management  (ISBN-10: 1305577965 | ISBN-13: 9781305577961)

MindTap Paralegal for Traina Donnes’s Practical Law Office Management, 4th Edition helps you learn on your terms. INSTANT ACCESS IN YOUR POCKET. Take advantage of the MindTap Mobile App to learn on your terms. Read or listen to textbooks and study with the aid of instructor notifications, flashcards, and practice quizzes. MINDTAP HELPS YOU CREATE YOUR OWN POTENTIAL. GEAR UP FOR ULTIMATE SUCCESS. Track your scores and stay motivated toward goals. Whether you have more work to do or are ahead of the curve, you’ll know where to focus efforts. And the MindTap Green Dot will charge your confidence along the way. MINDTAP HELPS YOU OWN YOUR PROGRESS. MAKE YOUR TEXTBOOK YOURS. No one knows what works for you better than you. Highlight key text, add notes, and create custom flashcards. When it’s time to study, everything you’ve flagged or noted can be gathered into a guide you can organize.

Premium Website, 1 term (6 months) Instant Access  (ISBN-10: 1305578031 | ISBN-13: 9781305578036)

The Premium Website is a password-protected Student Companion Site that provides access to the Clio demo software and updates to the text.