Nelson Higher Education

Higher Education

Shortell and Kaluzny's Healthcare Management: Organization Design and Behavior, 6th Edition

  • Lawton Burns
  • Elizabeth Bradley
  • Bryan Weiner
  • ISBN-10: 1435488180
  • ISBN-13: 9781435488182
  • 608 Pages | Hardcover
  • Previous Editions: 2006, 2000
  • COPYRIGHT: 2012 Published
Request a Copy for Review

Overview

About the Product

Completely updated to address the challenges faced by modern health care organizations, the sixth edition of SHORTELL AND KALUZNY'S HEALTH CARE MANAGEMENT: ORGANIZATION DESIGN AND BEHAVIOR offers a more global perspective on how the United States and other countries address issues of health and health care. Written by internationally recognized and respected experts in the field, the new edition continues to bring a systemic understanding of organizational principles, practices, and insight to the management of health services organizations. Based on state-of-the-art organizational theory and research, the text emphasizes application and challenges you to provide a solution or a philosophical position. Coverage includes topics ranging from pay for performance and information technology to ethics and medical tourism and expands upon a major theme of the fifth edition: health care leaders must effectively design and manage health care organizations while simultaneously influencing and adapting to changes in environmental context.

Features

  • Written by internationally recognized and respected experts in the field.

  • "In Practice" feature presents a practical situation facing a health services organization which illustrates the major principles and lessons in the chapter.

  • Contains "Debate Time" sections that pose a controversial issue or present divergent perspectives to stimulate your students' thinking.

  • Includes excellent coverage of theory that is thorough, clear and evidence-based.

About the Author

Lawton Burns

Lawton Robert Burns, Ph.D., M.B.A., Chairs the Health Care Management Department at the Wharton School at the University of Pennsylvania. In addition, he is Professor of Health Care Management, Professor of Management and was named James Joo-Jin Kim Professor in 1999. He is Director of the Wharton Center for Health Management & Economics, and Co-Director of the Roy & Diana Vagelos Program in Life Sciences and Management. Dr. Burns earned his Ph.D. in Sociology and M.B.A. in Health Administration from the University of Chicago.

Elizabeth Bradley

Elizabeth H. Bradley, Ph.D., is President of Vassar College, and formerly the Brady-Johnson Professor of Grand Strategy and Faculty Director of the Yale Global Health Leadership Institute at Yale University. Known for her work strengthening large-scale health systems, her efforts helped firms in the U.S., China, Ethiopia, Liberia, Rwanda, and the U.K. Dr. Bradley has nearly 325 peer-reviewed papers to her name, and co-authored three books, including "The American Healthcare Paradox: Why Spending More Is Getting Us Less." Elected to the National Academy of Medicine in 2017, she earned her bachelor’s degree from Harvard, an M.B.A from the University of Chicago and a Ph.D. from Yale University.

Bryan Weiner

Bryan Weiner, Ph.D., is a Professor in the Departments of Global Health and Health Services at the University of Washington. In addition to directing the Implementation Science Program in the Department of Global Health, Dr. Weiner conducts research on innovations and evidence-based practices in health care organizations, such as quality improvement, care management, patient safety, clinical information systems, and disease treatment. Publishing more than 150 papers, and authoring or contributing to many books and articles, Dr. Weiner is also a member of AcademyHealth, the Academy of Management, the American Public Health Association, and the Society for Behavioral Medicine. He earned a B.A. in Psychology, an M.A. in Organizational Psychology and a Ph.D. in Organizational Psychology.

Table of Contents

PART I: INTRODUCTION.
1. The Management Challenge of Delivering Value in Health Care: Global and U.S. Perspectives.
2. Leadership and Management: A Framework for Action.
PART II: MICRO PERSPECTIVES.
3. Organization Design and Coordination.
4. Motivating People.
5. Teams and Team Effectiveness in Health Services Organizations.
6. Communication.
7. Power, Politics, and Conflict Management.
8. Complexity, Learning, and Innovation.
9. Improving Quality in Health Care Organizations.
PART III: MACRO PERSPECTIVES.
10. Strategic Thinking and Achieving Competitive Advantage.
11. Managing Strategic Alliances.
12. Health Policy and Regulation.
13. Health Information Systems and Strategy.
14. Consumerism and Ethics.
15. Globalization and Health: The World is Flattening.

New to this edition

  • A new introductory chapter provides an overall perspective on the health care sector and the distinctive challenges facing health care organizations.
  • Six new chapters focusing on: quality improvement, strategic thinking, health policy and regulation, health information technology, consumerism and ethics, and global health and health care management.
  • Updated chapters covering organization, work design, and coordination; power and politics, conflict management, and negotiation; leadership and management; communication; and innovation and learning.
  • Contained in each chapter is a brief case study, with questions designed to stimulate discussion among your students and encourage them to apply the concepts and principles they learn to practical managerial and organizational issues.

Supplements

All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

WebTutor™ Advantage on Blackboard®, 1 term (6 months) Printed Access Card  (ISBN-10: 1435488156 | ISBN-13: 9781435488151)

Designed to accompany specific Delmar, Cengage Learning textbooks, WebTUTOR™ is an eLearning software solution that turns everyone in your classroom or training center into a front-row learner. Blackboard and WebCT components are offered across all of our disciplines. Each WebTutor may include chapter learning objectives, online course preparation, study sheets, glossary flashcards, discussion topics, web links, and an online forum to exchange notes and questions. In addition online chapter quizzes are provided in various formats including, matching exercises, completion, and multiple-choice questions with immediate feedback for correct and incorrect answers. Multiple-choice questions also include rationales for right and wrong choices. Whether you want to Web-enhance your class, or offer an entire course online, WebTUTOR™ allows you to focus on what you do best, teaching.

Online Companion  (ISBN-10: 1435488172 | ISBN-13: 9781435488175)

The Premium Web Site provides the following support materials: ELECTRONIC INSTRUCTOR'S MANUAL. The Instructor's Manual that accompanies this book includes an overview of the In Practice and Debate Time material from the text; suggested solutions to the end-of-chapter discussion questions and case studies; teaching tips and exercises; complimentary reading lists; suggested solutions to the Vignette material in the study guide; and an overview of additional Debate Time material from the study guide. ELECTRONIC STUDY GUIDE: The Study Guide includes Vignettes which present additional case study material followed by critical thinking questions; research assignments for the students to complete either in class or on their own to help them practice the skills they will need on the job; and additional Debate Time scenarios. POWERPOINT PRESENTATIONS: This book comes with Microsoft PowerPoint slides for each chapter. They're included as a teaching aid for classroom presentation, to make available to students on the network for chapter review, or to be printed for classroom distribution. Instructors, please feel free to add your own slides for additional topics you introduce to the class. EXAMVIEW®: EXAMVIEW®, the ultimate tool for objective-based testing needs, is a powerful test generator that enables instructors to create paper, LAN, or Web-based tests from test banks designed specifically for their Cengage Course Technology text. Instructors can utilize the ultra-efficient QuickTest Wizard to create tests in less than five minutes by taking advantage of Cengage Course Technology's questions banks, or customize their own exams from scratch. Sample Course Syllabus.

Student Supplements

WebTutor™ Advantage on Blackboard®, 1 term (6 months) Printed Access Card  (ISBN-10: 1435488156 | ISBN-13: 9781435488151)

Designed to accompany specific Delmar, Cengage Learning textbooks, WebTUTOR™ is an eLearning software solution that turns everyone in your classroom or training center into a front-row learner. Blackboard and WebCT components are offered across all of our disciplines. Each WebTutor may include chapter learning objectives, online course preparation, study sheets, glossary flashcards, discussion topics, web links, and an online forum to exchange notes and questions. In addition online chapter quizzes are provided in various formats including, matching exercises, completion, and multiple-choice questions with immediate feedback for correct and incorrect answers. Multiple-choice questions also include rationales for right and wrong choices. Whether you want to Web-enhance your class, or offer an entire course online, WebTUTOR™ allows you to focus on what you do best, teaching.