Human Resource Management in Health Care: Principles and Practice, 3rd Edition
- Charles R. McConnell
- ISBN-10: 1284155137
- ISBN-13: 9781284155136
- 0 Pages | Paperback
- COPYRIGHT: 2021 Published
Written for practitioners and students in all health disciplines, this practical hands-on guide to human resource management covers topics such as recruitment, compensation and benefits, training, termination, legal issues, labor unions, and more. EachChapter is introduced by a case study related to the material that follows. The case study is resolved by the end of eachChapter with expert commentary and practical suggestions.Chapters also feature real-life learning objectives, provocative questions for review and discussion, and a “Spotlight on Community Service” to emphasize the importance of customer service in the context of the material presented in theChapter. Numerous examples, sample forms and documents are also included.
Section I: Fundamentals
Chapter 1: An Overview of Human Resources.
Chapter 2: How Human Resources Fits Into an Organization.
Chapter 3: The Legal Framework of Contemporary Human Resources.
Chapter 4: Human Resource Activities and Managers.
Chapter 5: The Manager-Employee Relationship.
Chapter 6: Position Descriptions.
Chapter 7: Directions in Employee Relations.
Section II: Services
Chapter 8: Compensation and Benefits.
Chapter 9: Performance Appraisal.
Chapter 10: Succession Planning.
Chapter 11: Employee Training.
Section III: Recruitment
Chapter 12: Department Managers and the Recruiting Process.
Chapter 13: Conducting a Successful and Legal Selection Interview.
Section IV: Problems, Correction, and Discipline
Chapter 14: Managers and Employee Problems.
Chapter 15: Addressing Problems before Taking Action.
Chapter 16: Terminating Employees.
Section V: Special Situations
Chapter 17: Documentation.
Chapter 18: Ethics and Ethical Behavior.
Chapter 19: The Impact and Effects of Social Media.
Chapter 20: Relations with Labor Unions.
Chapter 21: Special Support: Human Resources Arbitration and Human Resource Consultants.
Chapter 22: Maintaining an Effective Human Resource Department.