Nelson Higher Education

Higher Education

NEW

Human Resource Management in Health Care: Principles and Practice, 3rd Edition

  • Charles R. McConnell
  • ISBN-10: 1284155137
  • ISBN-13: 9781284155136
  • 0 Pages | Paperback
  • COPYRIGHT: 2021 Published
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Overview

About the Product

Written for practitioners and students in all health disciplines, this practical hands-on guide to human resource management covers topics such as recruitment, compensation and benefits, training, termination, legal issues, labor unions, and more. EachChapter is introduced by a case study related to the material that follows. The case study is resolved by the end of eachChapter with expert commentary and practical suggestions.Chapters also feature real-life learning objectives, provocative questions for review and discussion, and a “Spotlight on Community Service” to emphasize the importance of customer service in the context of the material presented in theChapter. Numerous examples, sample forms and documents are also included.

Table of Contents

Section I: Fundamentals
Chapter 1: An Overview of Human Resources.
Chapter 2: How Human Resources Fits Into an Organization.
Chapter 3: The Legal Framework of Contemporary Human Resources.
Chapter 4: Human Resource Activities and Managers.
Chapter 5: The Manager-Employee Relationship.
Chapter 6: Position Descriptions.
Chapter 7: Directions in Employee Relations.

Section II: Services
Chapter 8: Compensation and Benefits.
Chapter 9: Performance Appraisal.
Chapter 10: Succession Planning.
Chapter 11: Employee Training.

Section III: Recruitment
Chapter 12: Department Managers and the Recruiting Process.
Chapter 13: Conducting a Successful and Legal Selection Interview.

Section IV: Problems, Correction, and Discipline
Chapter 14: Managers and Employee Problems.
Chapter 15: Addressing Problems before Taking Action.
Chapter 16: Terminating Employees.

Section V: Special Situations
Chapter 17: Documentation.
Chapter 18: Ethics and Ethical Behavior.
Chapter 19: The Impact and Effects of Social Media.
Chapter 20: Relations with Labor Unions.
Chapter 21: Special Support: Human Resources Arbitration and Human Resource Consultants.
Chapter 22: Maintaining an Effective Human Resource Department.

New to this edition

  • Three new chapters: Ethics and Ethical Behavior addresses ethical conduct at all organization levels, and offers a sample organizational “Code of Conduct”. The Impact and Effect of Social Media is treated in another newChapter, detailing both its benefits and shortcomings. Human Resource Consultants and Human Resource Arbitration combines formerChapters 21 and 22 into a streamlined, comprehensive update.
  • Updated employment-related legislation and case law, including the Family Medical Leave Act and Health Insurance Portability and Accountability Act (HIPAA)
  • New coverage of diversity in recruiting and possible discrimination due to social media interactions
  • Expanded and updated treatment of privacy and sexual harassment, counseling, employee behavior and substance abuse, succession planning, and much more
  • New coverage of diversity in recruiting and possible discrimination due to social media interactions
  • Expanded and updated treatment of privacy and sexual harassment, counseling, employee behavior and substance abuse, succession planning, and much more