Nelson Higher Education

Higher Education

LOOK: Looking Out, Looking In, 1st Edition

  • Ronald B. Adler
  • Judith A. Rolls
  • Russell F. Proctor II
  • ISBN-10: 0176504109
  • ISBN-13: 9780176504106
  • 0 Pages | Paperback
  • Previous Editions: 2008, 2003, 2001
  • COPYRIGHT: 2012 Published
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About the Product

LOOK (Looking In, Looking Out), in both style and format, eases students into the understanding of communication processes with diverse and compelling examples that illustrate how each student's communication skills impact both society and their own life. It demonstrates to students how and why learning the basic concepts of communication can change their relationships and their career success. This text engages them in theory through popular references to interpersonal concepts that are familiar in music, art, movies, and television. Written in a reader-friendly voice that links scholarship to students' everyday lives, LOOK motivates students to improve their interpersonal skills and sharpen their critical understanding of the process of communication. A major asset of this text is the website, which can be found at The website is the perfect companion for the text, and directly meets the needs of today's on-the-go, tech savvy student.


  • Digital, discipline specific learning modules for Psychology, Human Services, Education/Early Childhood Education, Police Foundations, and Nursing found at

  • NETA Testbank - The Nelson Education Teaching Advantage (NETA) program delivers research-based resources that promote student engagement and higher-order thinking and enable the success of Canadian students and educators.

  • The student companion site is a robust digital learning center which includes additional pedagogical materials such as: chapter-by-chapter online tutorial quizzes with feedback, 10-minute chapter summary podcasts, downloadable flash cards, and surveys

About the Author

Ronald B. Adler

Ron Adler is professor emeritus at Santa Barbara City College, where he developed programs in interpersonal communication, business and professional communication, and communication theories. He has co-authored and edited several textbooks that address communication contexts and topics including interpersonal communication, small group communication, public speaking, assertiveness, and social skills. In addition to writing and teaching, he works with professional and business people to improve their communication on the job.

Judith A. Rolls

Judy Rolls is a professor at Cape Breton University. In addition to teaching Communications to nursing students, Judy also heads up a communications laboratory that examines the far-reaching effects of communications. Judy has authored three successful editions of Looking Out, Looking In as well as Public Speaking Made Easy.

Russell F. Proctor II

Russell F. Proctor II is a professor at Northern Kentucky University, where he has taught since 1991. He primarily teaches courses in interpersonal communication, interviewing, and communication pedagogy. In 1997 he won the university's Outstanding Professor Award. He is the author of numerous articles and textbooks focusing on interpersonal communication and communication education, with a particular interest in the use of feature films as instructional resources.

Table of Contents

Chapter 1: A First Look at Interpersonal Communication
Chapter 2: Communication and Identity: Creating and Presenting the Self
Chapter 3: Perception: What You See Is What You Get
Chapter 4: Emotions: Feeling, Thinking, and Communicating
Chapter 5: Language: Barrier and Bridge
Chapter 6: Nonverbal Communication: Messages beyond Words
Chapter 7: Listening: More than Meets the Ear
Chapter 8: Communication and Relational Dynamics
Chapter 9: Improving Communication Climates
Chapter 10: Managing Interpersonal Conflicts

New to this edition

  • Part of the 4 LTR Press format, which has been student-tested at various focus groups across Canada.
  • 20% new references added to the text
  • Expanded coverage of the nature of mediated interpersonal relationships with new content on social networking, blogging, email, IM, and text messaging
  • New, more current examples from popular media including: House, Ugly Betty, The Office, Star Trek (the new movie), The Pursuit of Happyness, The Devil Wears Prada, Everyone Loves Raymond, and Borat


All supplements have been updated in coordination with the Main title.
Please see Main title page for new to this edition information.

Instructor Supplements

CourseMate Printed Access Card for LOOK  (ISBN-10: 0176617035 | ISBN-13: 9780176617035)

Description: Chapter Prep Cards(Student) Supp Author- Judy Rolls Where to Find it- In Text Pub Date- With Book

CourseMate Instant Access Code for LOOK  (ISBN-10: 0176617043 | ISBN-13: 9780176617042)

Description: Chapter Prep Cards(Student) Supp Author- Judy Rolls Where to Find it- In Text Pub Date- With Book

Student Supplements

CourseMate Printed Access Card for LOOK  (ISBN-10: 0176617035 | ISBN-13: 9780176617035)
CourseMate Instant Access Code for LOOK  (ISBN-10: 0176617043 | ISBN-13: 9780176617042)